Sony recalls Panasonic lithium-ion battery packs in 18 VAIO laptop models due to overheating risks. Consumers must stop using and replace batteries to prevent burns or fires.
The lithium-ion battery packs can overheat, posing burn and fire hazards.
Sony is recalling Panasonic lithium-ion battery packs in 18 VAIO laptop models because they can overheat, causing burns or fires. If you have one of these models, you should stop using the battery and get a free replacement.
The lithium-ion batteries can overheat, which may lead to burns or fires. This happens because the batteries are not designed to handle the electrical demands of the laptops properly, causing them to overheat.
Sony VAIO laptop users with the specific model numbers listed in the recall. Those who have the Panasonic battery packs with model numbers VGP-BPS26 and part numbers 1-853-237-11 or 1-853-237-21 are most at risk.
Check the back of the battery pack for model number VGP-BPS26 and part numbers 1-853-237-11 or 1-853-237-21. The affected Sony VAIO laptop models include specific numbers like SVE15132CXW and SVE151390X.
Immediately stop using the recalled battery packs and power off your laptop to prevent burns or fires.
Take out the battery from your laptop to avoid overheating risks while you get a replacement.
Follow the instructions to obtain a free replacement battery pack from Sony.
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.
The affected models include SVE15132CXW, SVE151390X, and other specific model numbers listed in the recall notice.
Check the back of the battery pack for model number VGP-BPS26 and part numbers 1-853-237-11 or 1-853-237-21.
Until you get a replacement, you can use the laptop only with AC power plugged in, but you must remove the battery to prevent overheating.
We’ve drafted a message you can send Sony to request your refund or repair — edit it as you like.
Subject: Recall 7772 — Sony Panasonic battery packs used in Sony Electronics laptop computers Hello, I own a Panasonic battery packs used in Sony Electronics laptop computers that is covered by recall 7772 from Sony. The official recall notice states: Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
