Dr. Reddy's Laboratories, Inc. recalls Doan's Pain Relieving Cream with 4% Lidocaine Plus Menthol, (lidocaine 4%, menthol 1%), Net Wt. 2.75 oz. (77.3 g) Tube,
Dr. Reddy's recalls Doan's Pain Relieving Cream with missing lot/exp dates causing product mix-ups. Consumers should check labels for correct dates to avoid confusion.
Lower-risk recall
Labeling: Incorrect or Missing Lot and/or Exp Date; lot number on the secondary packaging doesnt match the lot number printed on the bottle
Contact the company & request your remedy
What happened, in plain English
Dr. Reddy's is recalling Doan's Pain Relieving Cream with 4% lidocaine and menthol due to incorrect or missing lot and expiration dates on packaging. This could lead to confusion about which product was sold, potentially causing safety issues if the wrong product is used. Read more at govinfonow.com/recall/41114-dr-reddy-s-pain-cream-recall-missing-lot-exp-dates.
Source Summary by GovInfoNow · govinfonow.com/recall/41114-dr-reddy-s-pain-cream-recall-missing-lot-exp-dates · Updated October 7, 2026 · FDA enforcement record: FDA #D-0072-2018
Cite this page
“Dr. Reddy's Pain Cream Recall: Missing Lot/Exp Dates Risk Product Confusion.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/41114-dr-reddy-s-pain-cream-recall-missing-lot-exp-dates. Based on FDA recall #D-0072-2018 (https://api.fda.gov/drug/enforcement.json?search=recall_number:%22D-0072-2018%22&limit=1).
Why it’s dangerous
The product has incorrect or missing lot and expiration dates on the packaging. This means the lot number on the secondary packaging doesn't match the lot number printed on the bottle, which could lead to confusion about which product was sold and potentially safety issues.
Who’s affected
Owners of Doan's Pain Relieving Cream with 4% lidocaine and menthol (2.75 oz. tubes) distributed by Ducere Pharma. People using this product for pain relief are most at risk if they have incorrect or missing expiration dates.
How to tell if you have this one
Check the label for lot number and expiration date on the bottle. The product was distributed by Ducere Pharma, LLC with specific lot numbers #2462100R (exp 11/2018) and #2583800R (exp 09/2018).
- Brand
Dr. Reddy's- Product
Doan's Pain Relieving Cream with 4% Lidocaine Plus Menthol, (lidocaine 4%, menthol 1%), Net Wt. 2.75 oz. (77.3 g) Tube- Category
Drug
What to do — step by step
Check Labels
Verify the lot number and expiration date on the bottle matches the secondary packaging.
Questions people ask
Why is this product being recalled?
The product has incorrect or missing lot and expiration dates on the packaging, causing confusion between the lot numbers on the bottle and secondary packaging.
What should I do if I have this product?
Check the label for the lot number and expiration date to ensure it matches the secondary packaging. If there's a mismatch, contact the manufacturer.
Is there a specific time I need to act?
The official recall notice does not specify a deadline for action.
Contact Dr. Reddy's
We’ve drafted a message you can send Dr. Reddy's to request your refund or repair — edit it as you like.
Subject: Recall D-0072-2018 — Dr. Reddy's Doan's Pain Relieving Cream with 4% Lidocaine Plus Menthol, (lidocaine 4%, menthol 1%), Hello, I own a Doan's Pain Relieving Cream with 4% Lidocaine Plus Menthol, (lidocaine 4%, menthol 1%), Net Wt. 2.75 oz. (77.3 g) Tube that is covered by recall D-0072-2018 from Dr. Reddy's. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Similar recalls
Keep exploring
From people who’ve dealt with this
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #D-0072-2018 (October 30, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-0072-2018 to see it in context.
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.