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Drug recall · FDA · Published November 3, 2017

Ridge Properties, LLC recalls Extra Strength Naturally HL Liquid Hemorrhoid Relief Gel, (lidocaine HCL 4%), 1/2 oz Liquid Gel (NDC 69804-024-13), 1

Naturally HL recalls extra strength hemorrhoid relief gel due to inadequate manufacturing controls. All batches produced by Pain Relief Naturally are affected. Consumers should contact the company for details.

🇺🇸 FDA recall #D-0089-2018DrugNaturally HL ›
Take action

Contact the company & request your remedy

Recalling firmRidge Properties, LLC4995 Ridge Dr NE, N/A · Salem, OR 97301-7475
No email on file for this recall — reach the company by phone or its official page instead.No email on file — write to the address above instead.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Naturally HL is recalling extra strength hemorrhoid relief gel products because of manufacturing control issues. This could lead to inconsistent product quality, but the recall does not mention specific safety risks like injury or illness. Read more at govinfonow.com/recall/41108-naturally-hl-extra-strength-hemorrhoid-gel-recall-manufacturing-control-issues.

Source Summary by GovInfoNow · govinfonow.com/recall/41108-naturally-hl-extra-strength-hemorrhoid-gel-recall-manufacturing-control-issues · Updated October 7, 2026 · FDA enforcement record: FDA #D-0089-2018

Cite this page

“Naturally HL Extra Strength Hemorrhoid Gel Recall: Manufacturing Control Issues.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/41108-naturally-hl-extra-strength-hemorrhoid-gel-recall-manufacturing-control-issues. Based on FDA recall #D-0089-2018 (https://api.fda.gov/drug/enforcement.json?search=recall_number:%22D-0089-2018%22&limit=1).

Why it’s dangerous

The recall is for manufacturing control issues, meaning the gel may not be produced consistently. This could affect the product's effectiveness but does not indicate a direct safety hazard like injury or illness.

Who’s affected

People who own or use Naturally HL's extra strength hemorrhoid relief gel products are affected. Those with hemorrhoids or related conditions may be most at risk due to potential inconsistent product quality.

How to tell if you have this one

Check for Naturally HL's extra strength hemorrhoid relief gel products with the following NDC numbers: 69804-024-13 (1/2 oz), 69804-024-14 (1 oz), 69804-024-15 (2 oz), or 69804-024-16 (4 oz). All batches were produced by Pain Relief Naturally and expired by October 17, 2018.

  • Brand
    Naturally HL
  • Category
    Drug
FDA recall event · 5 products

All 5 products in this recall

FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.

  • Classification
    Class II
  • Status
    Terminated
  • Distribution
    Product distributed throughout United States.
Recall numberProduct, codes & lots
D-0086-2018Extra Strength Naturally HL Bed Sore Relief Cream with Added Lidocaine, (lidocaine HCL 4%), 1/2 oz Balm(NDC 69804-008-06), 1 oz Balm (NDC 69804-008-05), 2 oz Balm(NDC 69804-008-02), and 4 oz Balm(NDC 69804-008-03), Manufactured by Pain Relief Naturally, www.Naturally HL.com; All batches and lots, exp 10/17/2018. Not all batches were assigned lot numbers
D-0087-2018Extra Strength PreTAT by TAT BALM Gel, (lidocaine HCL 4%), 1/2 oz Gel (NDC 69804-018-09), 1 oz Gel (NDC 69804-018-10) , 2 oz Gel (NDC 69804-018-11), and 4 oz Gel (NDC 69804-018-12) jars, Manufactured by Pain Relief Naturally, www.Naturally HL.com; All batches and lots, exp 10/17/2018. Not all batches were assigned lot numbers
D-0088-2018Extra Strength Naturally HL Hemorrhoid Numbing Spray with Lidocaine, (lidocaine HCL 4%), 1/2 oz Spray (NDC 69804-015-08), 1 oz Spray (NDC 69804-015-07), 2 oz Spray (NDC 69804-015-01) and 4 oz Spray (NDC 69804-015-04) bottles, Manufactured by Pain Relief Naturally, www.Naturally HL.com; All batches and lots, exp 10/17/2018. Not all batches were assigned lot numbers
D-0089-2018Extra Strength Naturally HL Liquid Hemorrhoid Relief Gel, (lidocaine HCL 4%), 1/2 oz Liquid Gel (NDC 69804-024-13), 1 oz Liquid Gel (NDC 69804-024-14), 2 oz Liquid Gel (NDC 69804-024-15), 4 oz Liquid Gel (NDC 69804-024-16) bottles, Manufactured by Pain Relief Naturally, www.Naturally HL.com; All batches and lots, exp 10/17/2018. Not all batches were assigned lot numbers
D-0090-2018Extra Strength Naturally HL Hemorrhoid Numbing with Lidocaine, (lidocaine HCL 4%), 1/2 oz Balm (NDC 69804-014-06), and 2 oz Balm(NDC 69804-014-03), Manufactured by Pain Relief Naturally, www.Naturally HL.com; All batches and lots, exp 10/17/2018. Not all batches were assigned lot numbers
Based on the official FDA remedy

What to do — step by step

  1. Check Product Details

    Look for the NDC numbers 69804-024-13, 69804-024-14, 69804-024-15, or 69804-024-16 on the product label.

✎ GovInfoNow

Questions people ask

Is this product safe to use?

The recall is due to manufacturing control issues, not safety risks. The product may not be effective consistently but does not pose a direct health hazard.

How do I know if I have the recalled product?

Check for Naturally HL's extra strength hemorrhoid relief gel with NDC numbers 69804-024-13, 69804-024-14, 69804-024-15, or 69804-024-16.

What should I do if I have the recalled product?

The recall does not specify a remedy. Contact Naturally HL at www.Naturally HL.com for further instructions.

Take action

Contact Naturally HL

We’ve drafted a message you can send Naturally HL to request your refund or repair — edit it as you like.

Subject: Recall D-0089-2018 — Naturally HL Naturally HL

Hello,

I own a Naturally HL that is covered by recall D-0089-2018 from Naturally HL.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #D-0089-2018 (November 3, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-0089-2018 to see it in context.
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA