Shadow Holdings DBA Bocchi Labs recalls X-Jow (menthol USP) Pain Gel, 1.25%, packaged in a) 4 oz. (113g) bottles (UPC 850547 00502 6) and b) 8 oz. (226g)
Bocchi Labs recalls X-Jow (menthol USP) Pain Gel 1.25% due to potential bacterial contamination. Affected products include 4oz and 8oz bottles with specific UPCs. Consumers should check their products and contact the manufacturer for details.
Lower-risk recall
CGMP Deviations: products may be contaminated with bacteria.
Contact the company & request your remedy
What happened, in plain English
Bocchi Labs is recalling X-Jow Pain Gel 1.25% products that may be contaminated with bacteria. This recall affects 4 oz and 8 oz bottles with specific UPC numbers. Using these products could pose a health risk if the gel is contaminated. Read more at govinfonow.com/recall/40509-bocchi-labs-x-jow-pain-gel-recall-bacterial-contamination-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/40509-bocchi-labs-x-jow-pain-gel-recall-bacterial-contamination-risk · Updated October 7, 2026 · FDA enforcement record: FDA #D-0858-2018
Cite this page
“Bocchi Labs X-Jow Pain Gel Recall: Bacterial Contamination Risk.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/40509-bocchi-labs-x-jow-pain-gel-recall-bacterial-contamination-risk. Based on FDA recall #D-0858-2018 (https://api.fda.gov/drug/enforcement.json?search=recall_number:%22D-0858-2018%22&limit=1).
Why it’s dangerous
The products may contain bacteria due to manufacturing process deviations. Bacterial contamination in topical pain gels can lead to skin infections, especially in individuals with compromised skin barriers or open wounds.
Who’s affected
Anyone who owns or uses X-Jow Pain Gel 1.25% products with the specified UPC numbers. People with sensitive skin or those using the product for extended periods may be at slightly higher risk.
How to tell if you have this one
Check for 4 oz (113g) bottles with UPC 850547 00502 6 or 8 oz (226g) bottles with UPC 850547 00503 3. Products were distributed by Herb-X Solutions, Inc. in Burbank, CA.
- Brand
Bocchi Labs- Product
X-Jow (menthol USP) Pain Gel, 1.25%, packaged in a) 4 oz. (113g) bottles (UPC 850547 00502 6) and b) 8 oz. (226g)- Category
Drug
All 4 products in this recall
FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.
- Classification
Class II- Status
Terminated- Distribution
Nationwide in the USA
| Recall number | Product, codes & lots | Quantity |
|---|---|---|
| D-0858-2018 | X-Jow (menthol USP) Pain Gel, 1.25%, packaged in a) 4 oz. (113g) bottles (UPC 850547 00502 6) and b) 8 oz. (226g) bottles (UPC 8 50547 00503 3, Distributed by Herb-X Solutions, Inc., 3838 West Burbank Blvd., Burbank CA 91505.; All lots | 12,252 bottles |
| D-0859-2018 | Acne Shave Post-Shave Moisturizer (salicylic acid), 0.5%, 3.3 FL OZ (98 mL) tube, Distributed by: United Exchange Corp., 17211 Valley View Blvd., Cerritos, CA 90703 USA, UPC 7 80707 73112 3.; All lots | 15,216 tubes |
| D-0860-2018 | Acne Shave (salicylic acid) Shave Cream Acne Shield, 0.5%, 5.1 FL OZ (150 mL) tube, Distributed by: United Exchange Corp., 17311 Valley View Blvd, Cerritos, CA 90703 USA, UPC 7 80707 73111 6.; All lots | 8,208 tubes |
| D-0861-2018 | Acne Shave 3 Step Shaving System, contains one tube Acne Shave (salicylic acid) Shave Cream Acne Shield, one tube Acne Shave Post-Shave Moisturizer (salicylic acid), 0.5% tube, and one Power Shaver per box, Distributed by: United Exchange Corp., 17311 Valley View Blvd, Cerritos CA 90703 USA, UPC 7 80707 73114 7.; All lots | 4,932 boxes |
What to do — step by step
Check Product UPC
Look for the UPC numbers 850547 00502 6 on 4 oz bottles or 850547 00503 3 on 8 oz bottles.
Questions people ask
Is this product safe to use?
The recall states the products may be contaminated with bacteria, so it is not safe to use without checking the recall status.
How can I get a replacement?
The recall record does not specify a replacement option or return process.
What should I do if I have the product?
The recall record does not provide specific instructions for disposal or return of the product.
Contact Bocchi Labs
We’ve drafted a message you can send Bocchi Labs to request your refund or repair — edit it as you like.
Subject: Recall D-0858-2018 — Bocchi Labs X-Jow (menthol USP) Pain Gel, 1.25%, packaged in a) 4 oz. (113g) bottles (UPC 850547 00 Hello, I own a X-Jow (menthol USP) Pain Gel, 1.25%, packaged in a) 4 oz. (113g) bottles (UPC 850547 00502 6) and b) 8 oz. (226g) that is covered by recall D-0858-2018 from Bocchi Labs. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #D-0858-2018 (May 25, 2018) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-0858-2018 to see it in context.
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.