Mckesson Medical-Surgical recalls Topex benzocaine topical anesthetic gel due to temperature abuse risks. This Rx-only product may be unsafe if stored improperly.
cGMP deviations: Temperature abuse
Mckesson Medical-Surgical has recalled Topex benzocaine 20% topical anesthetic gel because of temperature abuse risks. This could lead to unsafe conditions if the product is stored or handled incorrectly.
The product was recalled due to cGMP deviations related to temperature abuse. This means the gel could be affected by improper storage or handling, potentially leading to unsafe conditions.
Prescription patients who received Topex benzocaine gel from a pharmacy. Those with the specific NDC 0699-5116-01 product are most at risk.
Check for the product name 'Topex (benzocaine 20%)', 1 oz size, strawberry flavor, and NDC code 0699-5116-01. This prescription-only gel was distributed by McKesson Medical-Surgical.
Look for the NDC code 0699-5116-01 on the product label to confirm it's part of this recall.
The recall indicates potential temperature abuse risks, so it's not safe to use without confirming it's not part of this recall.
Check the product label for NDC 0699-5116-01 and the specific description of Topex benzocaine 20% topical anesthetic gel.
The recall does not specify a remedy, so contact your pharmacy to confirm if you have the recalled product.
We’ve drafted a message you can send Mckesson Medical-Surgical to request your refund or repair — edit it as you like.
Subject: Recall D-0996-2022 — Mckesson Medical-Surgical Mckesson Medical-Surgical Hello, I own a Mckesson Medical-Surgical that is covered by recall D-0996-2022 from Mckesson Medical-Surgical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.