Mckesson Medical-Surgical recalls Lidocaine and Prilocaine Cream 2.5%/2.5% 5g tubes (Rx only) due to temperature abuse risks. Affected products may have been shipped with improper temperature control.
cGMP deviations: Temperature abuse
Mckesson Medical-Surgical is recalling Lidocaine and Prilocaine Cream 2.5%/2.5% 5g tubes (Rx only) because of temperature abuse risks. This could lead to improper medication effectiveness or safety issues if the product was not stored correctly.
The product was manufactured by Sandoz Pharma but the recall indicates temperature abuse risks. This means the medication might not be stored at proper temperatures, potentially affecting its safety or effectiveness.
Prescription patients who received the specific product from Mckesson Medical-Surgical. Those with the NDC 0168-0357-56 lot number are most at risk.
Check for the product name, 2.5%/2.5% Lidocaine and Prilocaine Cream, 5 gram tubes, prescription-only. The NDC code 0168-0357-56 identifies the affected lot.
Look for the NDC code 0168-0357-56 on the product label to confirm if it's affected.
The recall is due to temperature abuse risks, meaning the product may have been stored improperly, potentially affecting its safety or effectiveness.
Check for the NDC code 0168-0357-56 on the product label. The product is Lidocaine and Prilocaine Cream, 2.5%/2.5%, 5 gram tubes, prescription-only.
The recall does not specify a remedy, so check with your healthcare provider or pharmacist for guidance.
We’ve drafted a message you can send Mckesson Medical-Surgical to request your refund or repair — edit it as you like.
Subject: Recall D-1047-2022 — Mckesson Medical-Surgical Mckesson Medical-Surgical Hello, I own a Mckesson Medical-Surgical that is covered by recall D-1047-2022 from Mckesson Medical-Surgical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.