Quantum Rehab recalls 2023 Quantum 4Front 2HD wheelchairs with software version 2.0.11 that may show reminders while in use, causing unexpected stops and falls.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Quantum Rehab is recalling wheelchairs with software version 2.0.11 that may show reminder pop-ups while in use. If driving, this could cause a sudden stop and fall; if not driving, it might crash the system. This is a safety risk for wheelchair users.
The wheelchair's reminder system may show pop-ups while in motion. If the user is driving the wheelchair, this could cause an unexpected stop and fall. If not driving, the system might crash and stay in a non-working state.
Wheelchair users with Quantum 4Front 2HD models from 2023 that have software version 2.0.11 are most at risk. This includes people who use the wheelchair daily.
Check for software version 2.0.11 on your Quantum 4Front 2HD wheelchair. The product was sold in 2023 with this specific software version.
Install software version 2.0.13 to fix the reminder issue.
No, only those with software version 2.0.11 from 2023.
The wheelchair may stop unexpectedly, causing a fall or injury.
The manufacturer provides software version 2.0.13 to fix the issue.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2851-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2851-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.