Pride Mobility recalls Quantum 4Front 2 wheelchairs with software version 2.0.11 that may show reminder pop-ups while in use, potentially causing unexpected stops and falls.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Pride Mobility is recalling Quantum 4Front 2 wheelchairs with software version 2.0.11. If the 'Remind Me Later' option is selected, reminder pop-ups may appear while the wheelchair is in use, which could cause the wheelchair to stop unexpectedly while driving, leading to falls or injuries.
When the 'Remind Me Later' option is selected, reminder pop-ups may appear while the wheelchair is in use. If this happens while driving, the wheelchair might stop unexpectedly, potentially causing a fall or injury. If it happens while not driving, the control system could crash and stay in a pre-operational state.
Users of Quantum 4Front 2 wheelchairs with software version 2.0.11 are affected. People who use the wheelchair for mobility and have the 'Remind Me Later' option enabled are most at risk.
Check for Quantum 4Front 2 wheelchairs with software version 2.0.11. The product description includes a specific lot code and component details.
Download and install software version 2.0.13 to fix the issue.
Software version 2.0.11 is affected; update to version 2.0.13 for a fix.
The wheelchair may stop unexpectedly, which could cause a fall or injury.
Yes, the control system may crash and remain in pre-operational mode.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2841-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2841-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.