Pride Mobility Products Corp. recalls Quantum Outback wheelchair software version 2.0.11 due to potential unexpected stops when driving. Affected units may require software update to 2.0.13 to prevent falls or injuries.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Pride Mobility Products Corp. is recalling Quantum Outback wheelchairs with software version 2.0.11 because a specific reminder feature can cause unexpected stops while in use, potentially leading to falls or injuries. Users should update to software version 2.0.13 to fix this issue.
When the 'Remind Me Later' option is selected, reminder pop-ups may appear while the wheelchair is in use. If driving, this can cause an unexpected park brake stop, potentially causing a fall. If not driving, the control system may crash and stay in a pre-operational state.
Users of Quantum Outback wheelchairs with software version 2.0.11 are affected. Those who drive the wheelchair while the reminder feature is active are at higher risk of unexpected stops.
Check for Quantum Outback wheelchairs with software version 2.0.11. The product was sold with lot code Quantum Outback 0060650920024*0 K112815 D143578 41875 ITI.
Download and install software version 2.0.13 to fix the issue.
The 'Remind Me Later' option can cause reminder pop-ups while the wheelchair is in use, potentially leading to unexpected stops that may cause falls or injuries.
Check for Quantum Outback wheelchairs with software version 2.0.11. The product was sold with lot code Quantum Outback 0060650920024*0 K112815 D143578 41875 ITI.
Yes, if the wheelchair is in use while the reminder feature is active, it may stop unexpectedly, causing a fall or injury.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2842-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2842-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
