GE Healthcare recalls MAC VU360 electrocardiograph models with serial numbers listed. Software issue may cause previous patient data to remain on screen and be incorrectly linked to new patients during use.
Software issue issue with the MAC VU360 v3.0 system. After selecting the order refresh icon, an open preview or review screen might fail to close automatically after 2 minutes of inactivity. As a result, data from a previous patient may remain on the screen and could be incorrectly associated with a subsequent patient.
GE Healthcare is recalling certain MAC VU360 electrocardiograph models due to a software issue. If the order refresh icon is selected, the screen might not close automatically after inactivity, potentially causing previous patient data to be incorrectly associated with new patients.
The software issue causes the screen to fail to close automatically after 2 minutes of inactivity when the order refresh icon is selected. This can lead to previous patient data remaining on the screen and being incorrectly linked to subsequent patients during use.
Healthcare providers using the GE Healthcare MAC VU360 electrocardiograph models with specific serial numbers listed in the recall. Patients are not directly at risk as the issue affects data handling within the device.
Check if your device has the serial numbers listed in the recall notice (e.g., VU221150078SA, VU222400121SA). The product is an electrocardiograph with the part number 2030361-023.
Verify your device's serial number against the list provided in the recall notice to confirm if it is affected.
The recall is due to a software issue with the MAC VU360 v3.0 system that can cause previous patient data to remain on the screen and be incorrectly associated with new patients after selecting the order refresh icon.
Check your device's serial number against the list provided in the recall notice to determine if it is affected. If affected, contact GE Healthcare for further instructions.
The recall does not indicate a direct risk to patients as the issue affects data handling within the device, not patient safety during use.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2876-2026 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-2876-2026 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.