Sysco Charlotte recalls ROTHKAS Gruy: 100% of units sold in the US may be unsafe due to temperature control failure.
The firm discovered that one of their coolers malfunctioned and the food was not held at an appropriate temperature. Because the holding temperature could affect food safety, this food could be unsafe for consumption.
Sysco Charlotte is recalling ROTHKAS Gruyere cheese because one of their coolers malfunctioned, potentially allowing food to be unsafe due to improper temperature control. This could lead to food safety risks if the cheese is consumed. Read more at govinfonow.com/recall/18186-sysco-charlotte-recalls-gruyere-cheese-due-to-temperature-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/18186-sysco-charlotte-recalls-gruyere-cheese-due-to-temperature-risk · Updated October 5, 2026 · FDA enforcement record: FDA #F-0974-2019
“Sysco Charlotte Recalls Gruyere Cheese Due to Temperature Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/18186-sysco-charlotte-recalls-gruyere-cheese-due-to-temperature-risk. Based on FDA recall F-0974-2019 (https://api.fda.gov/food/enforcement.json?search=recall_number:%22F-0974-2019%22&limit=1).
The cooler used to hold the cheese malfunctioned, causing the food to not stay at an appropriate temperature. This could lead to unsafe conditions for consumption if the temperature is not maintained properly.
Customers who purchased ROTHKAS Gruyere cheese from Sysco Charlotte in the US are affected. Those who have the product and are unsure about temperature safety are at higher risk.
Check for the product name 'ROTHKAS CHEESE GRUYERE GRAND CRU SOS' and the supplier code 'SUPC #2938351' on the packaging.
Look for the product name 'ROTHKAS CHEESE GRUYERE GRAND CRU SOS' and supplier code 'SUPC #2938351' on the packaging.
The recall states that the food could be unsafe for consumption due to temperature control failure, so it is not recommended to eat it.
Check for the product name 'ROTHKAS CHEESE GRUYERE GRAND CRU SOS' and supplier code 'SUPC #2938351' on the packaging.
The recall does not specify a remedy, so you should check with Sysco Charlotte for further instructions.
We’ve drafted a message you can send Sysco Charlotte to request your refund or repair — edit it as you like.
Subject: Recall F-0974-2019 — Sysco Charlotte Sysco Charlotte Hello, I own a Sysco Charlotte that is covered by recall F-0974-2019 from Sysco Charlotte. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
