Philips recalls certain Ingenuity CT scanners that may require manual triggering after Bolus Tracking scans, risking inadequate imaging and extra radiation exposure. Affected units include specific models sold in China and Brazil.
The clinical CT scan may not automatically trigger after the Bolus Tracking scan and may need to be triggered manually. Additional Bolus Tracking shots may occur. This may result in the clinical acquisition being inadequate for diagnosis, causing a potential for patient rescan and receiving additional radiation.
Philips is recalling certain CT scanners that may not automatically trigger after Bolus Tracking scans, potentially requiring manual intervention. This could lead to inadequate imaging and additional radiation exposure for patients.
The CT scanner may not automatically trigger after a Bolus Tracking scan, requiring manual intervention. This could result in inadequate imaging for diagnosis and additional radiation exposure for patients.
Healthcare facilities using the recalled Philips CT scanners are most at risk. Patients receiving scans on these units may face unnecessary radiation exposure.
Check for the model names listed in the recall: Ingenuity CT, Ingenuity Plus CT5000, Ingenuity Pro CT5000, Ingenuity Premium CT5000, or Ingenuity CT Upgrades. Units sold in China and Brazil are also affected.
Identify your scanner model from the list of affected products provided in the recall notice.
The recall is due to the CT scanner potentially not automatically triggering after Bolus Tracking scans, which could lead to inadequate imaging and additional radiation exposure.
The recall notice does not specify a remedy, so you should check with Philips for further instructions.
Yes, units sold in China and Brazil are included in the recall.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2652-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-2652-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.