Lower riskMedical device recall · FDA · Published June 30, 2026
KENT IMAGING SnapshotGLO Wound Imaging Device Recall: Battery Charging Issue
KENT IMAGING recalls SnapshotGLO Wound Imaging Device models KB100 and KB100AA due to battery charging software issues that cause temporary unavailability after full discharge.
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
“KENT IMAGING SnapshotGLO Wound Imaging Device Recall: Battery Charging Issue.” GovInfoNow, updated August 10, 2026. https://govinfonow.com/recall/127764-kent-imaging-snapshotglo-wound-imaging-device-recall-battery-charging-issue. Based on FDA recall #Z-2775-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2775-2026%22&limit=1).
The FDA announced on June 30, 2026, that Kent Imaging is recalling the SnapshotGLO Wound Imaging Device due to a software defect. The hazard involves the device failing to resume charging after the battery fully discharges.
How to tell if you have it
Brand: KENT IMAGING
Product: SnapshotGLO Wound Imaging Device
Models: KB100, KB100AA
Software Revisions: v4.2.0 and v4.1.3
Quantity: 77 units
The hazard
The software controlling the battery charging circuit does not recognize or recover a battery that has entered low-power shipping mode. Consequently, the device will not charge when reconnected and remains temporarily unusable for wound imaging until the issue is corrected.
Context
GovInfoNow's records show Kent Imaging has one other recall on record since October 30, 2023. On that date, the company recalled the Snapshot NIR REF KD204 due to unresponsive touchscreens. Other recent recalls of similar products include Philips Incisive CT Recall (December 3, 2025) and Datascope Battery Charging Station Model 0998-00-0802 Recall (February 6, 2026).
How to tell if you have this one
Check for SnapshotGLO Wound Imaging Device models KB100 or KB100AA. The device has a unique identifier (UDI-DI: B376KB1000) and software versions v4.2.0 or v4.1.3.
Brand
KENT IMAGING
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Device Status
If the device won't charge after a full discharge, it may need software update or reset.
Where it went and when
Where it was distributed
Distributed nationwide; the notice names 14 states.
Named in the notice
Covered by “nationwide”
Not listed
FDA distribution: “US Nationwide distribution in the states of PA, IA, FL, TX, GA, NV, CA, UT, IN, DC, KS, IL, TN, AR, AZ.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Arizona, Arkansas, California, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Nevada, Pennsylvania, Tennessee, Texas, Utah.
Recall timeline
FDA published this recall 29 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-2775-2026 (June 30, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2775-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 10, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.