FSIS Issues Public Health Alert for Chicken Soup due to Misbranding and an Undeclared Allergen
U.S. Food Safety Service recalls Canadian chicken soup products containing undeclared wheat and soy allergens. Consumers urged not to consume these misbranded products.
Use caution until it’s fixed
the products are misbranded and contain wheat and soy, known allergens, which are not declared on the product label
Contact the company & request your remedy
What happened, in plain English
The U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) recalls chicken soup products from Canyon Creek Soup Co. Ltd. in Canada that contain undeclared wheat and soy allergens. These products are misbranded and not labeled as containing allergens, posing a risk for people with allergies. Read more at govinfonow.com/recall/1275178-chicken-soup-with-wheat-and-soy-allergens-not-declared-fsis.
Source Summary by GovInfoNow · govinfonow.com/recall/1275178-chicken-soup-with-wheat-and-soy-allergens-not-declared-fsis · Updated October 6, 2026 · Official notice: USDA FSIS #pha-121319
Cite this page
“Chicken Soup with Wheat and Soy Allergens Not Declared - FSIS Public Health Alert.” GovInfoNow, updated October 6, 2026. https://govinfonow.com/recall/1275178-chicken-soup-with-wheat-and-soy-allergens-not-declared-fsis. Based on USDA FSIS recall #pha-121319 (https://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-chicken-soup-due-misbranding-and-undeclared-allergen).
Why it’s dangerous
The chicken soup products contain wheat and soy, which are known allergens, but these allergens are not declared on the product label. This misbranding means consumers with allergies could be exposed to the allergens without knowing it.
Who’s affected
People who purchased the recalled chicken soup products from H-E-B stores in Texas are affected. Those with wheat or soy allergies are at the highest risk.
How to tell if you have this one
Look for chicken soup in 16-oz. plastic containers with H-E-B MEAL SIMPLE BUTTER CHICKEN SOUP label and UPC code 0 41220 79872 8. The products were shipped to H-E-B stores in Texas and have a best by date of January 21, 2020.
- Brand
Canyon Creek Soup- Product
FSIS Issues Public Health Alert for Chicken Soup due to Misbranding and an Undeclared Allergen- Category
Meat & poultry
What to do — step by step
Stop using it now
Throw away or return the recalled chicken soup products to the place of purchase.
What USDA FSIS says to do
Consumers who have purchased these products are urged not to consume them.
Questions people ask
Are there any confirmed cases of people getting sick from this soup?
No, there have been no confirmed reports of adverse reactions due to consumption of these products.
How can I check if I have the recalled product?
Look for chicken soup in 16-oz. plastic containers with H-E-B MEAL SIMPLE BUTTER CHICKEN SOUP label and UPC code 0 41220 79872 8.
Where can I get help if I have questions about this recall?
Contact Canyon Creek Soup Company at (888) 217-1246 or the USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854).
Contact Canyon Creek Soup
We’ve drafted a message you can send Canyon Creek Soup to request your refund or repair — edit it as you like.
Subject: Recall pha-121319 — Canyon Creek Soup FSIS Issues Public Health Alert for Chicken Soup due to Misbranding and an Undecla Hello, I own a FSIS Issues Public Health Alert for Chicken Soup due to Misbranding and an Undeclared Allergen that is covered by recall pha-121319 from Canyon Creek Soup. The official recall notice states: Consumers who have purchased these products are urged not to consume them. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official USDA FSIS recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: USDA FSIS Recall #pha-121319 (December 13, 2019)
- Plain-language summary written by qwen3:4b on October 6, 2026, from the official record above. Not reviewed by a person — if it conflicts with the USDA FSIS notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official USDA FSIS recall data; we don’t issue, amend or administer recalls.