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Vehicle recall · NHTSA · Published August 29, 2013

FORD CROWN VICTORIA (2011) recall — Steering

If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

🇺🇸 NHTSA recall #13V385000VehicleFord Motor Company ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
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Source Page by GovInfoNow · govinfonow.com/recall/1252464-ford-crown-victoria-2011-recall-steering · Recall date August 29, 2013 · Official notice: NHTSA #13V385000

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“FORD CROWN VICTORIA (2011) recall — Steering.” GovInfoNow, recall dated August 29, 2013. https://govinfonow.com/recall/1252464-ford-crown-victoria-2011-recall-steering. Based on NHTSA recall #13V385000 (https://www.nhtsa.gov/recalls?nhtsaId=13V385000).

How to tell if you have this one

  • Brand
    Ford Motor Company
  • Category
    Vehicle
Official remedy

What NHTSA says to do

Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

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Contact Ford Motor Company

We’ve drafted a message you can send Ford Motor Company to request your refund or repair — edit it as you like.

Subject: Recall 13V385000 — Ford Motor Company FORD CROWN VICTORIA (2011) recall — Steering

Hello,

I own a FORD CROWN VICTORIA (2011) recall — Steering that is covered by recall 13V385000 from Ford Motor Company.

The official recall notice states: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge.  The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary.  If the steering column lower bearing has separated, a retainer clip will be installed.  The recall began on October 23, 2013.  Owners may contact Ford at 1-866-436-7332.  Ford's recall number is 13S08.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #13V385000 (August 29, 2013)
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA