A fuel leak in the presence of an ignition source increases the risk of a fire.
A fuel leak in the presence of an ignition source increases the risk of a fire.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1251398-audi-q7-2012-recall-fuel-system-gasoline · Recall date September 13, 2016 · Official notice: NHTSA #16V660000
“AUDI Q7 (2012) recall — Fuel System, Gasoline.” GovInfoNow, recall dated September 13, 2016. https://govinfonow.com/recall/1251398-audi-q7-2012-recall-fuel-system-gasoline. Based on NHTSA recall 16V660000 (https://www.nhtsa.gov/recalls?nhtsaId=16V660000).
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
We’ve drafted a message you can send Volkswagen Group of America, Inc. to request your refund or repair — edit it as you like.
Subject: Recall 16V660000 — Volkswagen Group of America, Inc. AUDI Q7 (2012) recall — Fuel System, Gasoline Hello, I own a AUDI Q7 (2012) recall — Fuel System, Gasoline that is covered by recall 16V660000 from Volkswagen Group of America, Inc.. The official recall notice states: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.