Unintended vehicle movement can increase the risk of a crash.
Unintended vehicle movement can increase the risk of a crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1227204-kia-soul-ev-2016-recall-power-train · Recall date February 7, 2020 · Official notice: NHTSA #20V389000
“KIA SOUL EV (2016) recall — Power Train.” GovInfoNow, recall dated February 7, 2020. https://govinfonow.com/recall/1227204-kia-soul-ev-2016-recall-power-train. Based on NHTSA recall 20V389000 (https://www.nhtsa.gov/recalls?nhtsaId=20V389000).
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
We’ve drafted a message you can send Kia Motors America to request your refund or repair — edit it as you like.
Subject: Recall 20V389000 — Kia Motors America KIA SOUL EV (2016) recall — Power Train Hello, I own a KIA SOUL EV (2016) recall — Power Train that is covered by recall 20V389000 from Kia Motors America. The official recall notice states: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.