MCI is recalling certain 2017 D4505 transit buses due to incorrect window glazing material that reduces driver visibility, increasing crash risk. Owners must have the glass replaced free of charge by MCI.
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
MCI is recalling specific 2017 D4505 transit buses because the front door window glazing material is incorrect, which can reduce driver visibility and increase crash risk. This affects vehicles that fail to meet federal safety standards for glazing materials. Read more at govinfonow.com/recall/1226204-mci-d4505-2017-recall-incorrect-window-glazing-increases-crash-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1226204-mci-d4505-2017-recall-incorrect-window-glazing-increases-crash-risk · Updated October 4, 2026 · Official notice: NHTSA #25V853000
“MCI D4505 (2017) Recall: Incorrect Window Glazing Increases Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1226204-mci-d4505-2017-recall-incorrect-window-glazing-increases-crash-risk. Based on NHTSA recall 25V853000 (https://www.nhtsa.gov/recalls?nhtsaId=25V853000).
The front door lower curb window glazing material is incorrect, meaning it doesn't meet federal safety standards for visibility. This can reduce the driver's ability to see through the window, increasing the risk of a crash.
Motor Coach Industries (MCI) manufactured these buses. Drivers of the recalled 2017 D4505 transit buses are most at risk due to reduced visibility.
Check if your bus is a 2017 model with the D4505 series. The front door lower curb window glazing material is incorrect, causing the vehicle to fail federal safety standards.
Call 1-800-241-2947 to schedule a free glass replacement.
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
MCI is recalling certain 2017 D4505 transit buses.
Check if your bus is a 2017 model with the D4505 series and has incorrect front door lower curb window glazing material.
The recall notice does not specify a deadline for the glass replacement.
We’ve drafted a message you can send MCI to request your refund or repair — edit it as you like.
Subject: Recall 25V853000 — MCI MCI Hello, I own a MCI that is covered by recall 25V853000 from MCI. The official recall notice states: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
