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Vehicle recall · NHTSA · Published August 17, 2017

BLUE BIRD VISION (2017) recall — Seats

Blue Bird is recalling 2015-2019 Vision and 2016 All American school buses with certain seats that may cause head injuries or death in rear crashes due to insufficient padding around the D-Ring mounting stud.

🇺🇸 NHTSA recall #17V510000VehicleBlue Bird ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Blue Bird is recalling school buses with specific seats that could cause head injuries or death during rear crashes because the seat's D-Ring mounting stud lacks proper padding. Owners should contact Blue Bird customer service to get free seat repairs. Read more at govinfonow.com/recall/1225598-blue-bird-vision-2017-seats-head-injury-risk-in-rear.

Source Summary by GovInfoNow · govinfonow.com/recall/1225598-blue-bird-vision-2017-seats-head-injury-risk-in-rear · Updated October 7, 2026 · Official notice: NHTSA #17V510000

Cite this page

“Blue Bird Vision 2017 Seats: Head Injury Risk in Rear Crashes.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225598-blue-bird-vision-2017-seats-head-injury-risk-in-rear. Based on NHTSA recall #17V510000 (https://www.nhtsa.gov/recalls?nhtsaId=17V510000).

Why it’s dangerous

During a rear collision, the occupant's head could strike the D-Ring mounting stud on the seat back frame. This lack of padding may cause head injuries or even death due to direct impact.

Who’s affected

School bus owners with 2015-2019 Vision or 2016 All American models equipped with certain QS11 series seats are most at risk. These buses are typically used by school districts and transportation companies.

How to tell if you have this one

Check if your school bus has a 2015-2019 Vision or 2016 All American model with certain QS11 series seats. The recall number is R17ZB-SB for identification.

  • Brand
    Blue Bird
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Blue Bird Customer Service

    Call 1-478-822-2242 to get free repairs for the seat's D-Ring mounting stud.

Official remedy

What NHTSA says to do

Blue Bird will notify owners, and dealers will equip the Integra D-Ring mounting studs with the proper padding, free of charge. The recall began on September 15, 2017. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R17ZB-SB.

✎ GovInfoNow

Questions people ask

Why is this seat dangerous?

In a rear crash, the occupant's head may contact the D-Ring mounting stud, causing head injuries or death due to insufficient padding.

How do I know if my bus is affected?

Check if your bus is a 2015-2019 Vision or 2016 All American model with certain QS11 series seats from CE White/HSM Solutions.

What should I do if I own this bus?

Contact Blue Bird customer service at 1-478-822-2242 to get free repairs for the seat's D-Ring mounting stud.

Take action

Contact Blue Bird

We’ve drafted a message you can send Blue Bird to request your refund or repair — edit it as you like.

Subject: Recall 17V510000 — Blue Bird Blue Bird

Hello,

I own a Blue Bird that is covered by recall 17V510000 from Blue Bird.

The official recall notice states: Blue Bird will notify owners, and dealers will equip the Integra D-Ring mounting studs with the proper padding, free of charge.  The recall began on September 15, 2017.  Owners may contact Blue Bird customer service at 1-478-822-2242.  Blue Bird's number for this recall is R17ZB-SB.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #17V510000 (August 17, 2017)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA