VOLVO V60 (2018) recall — Electrical System
Volvo is recalling certain 2018 V60 vehicles due to GPS not sending location data to emergency services during crashes. Owners must contact Volvo for free software update.
Use caution until it’s fixed
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Contact the company & request your remedy
What happened, in plain English
Volvo is recalling 2018 V60 vehicles because their GPS system may not send location information to emergency responders during accidents. This could delay emergency help and increase risks for drivers. Read more at govinfonow.com/recall/1225494-volvo-v60-2018-recall-gps-location-not-sent-to-emergency.
Source Summary by GovInfoNow · govinfonow.com/recall/1225494-volvo-v60-2018-recall-gps-location-not-sent-to-emergency · Updated October 5, 2026 · Official notice: NHTSA #18V800000
Cite this page
“Volvo V60 (2018) Recall: GPS Location Not Sent to Emergency Responders.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1225494-volvo-v60-2018-recall-gps-location-not-sent-to-emergency. Based on NHTSA recall #18V800000 (https://www.nhtsa.gov/recalls?nhtsaId=18V800000).
Why it’s dangerous
The vehicle's GPS system might not send location details to emergency services during an accident. This could prevent responders from finding the vehicle quickly, especially if the driver is injured.
Who’s affected
Owners of 2018 Volvo V60 vehicles are affected. Drivers in crashes without GPS location data may face delayed emergency response.
How to tell if you have this one
Check if your 2018 Volvo V60 has the Vehicle Connectivity Module (VCM) software error. The recall covers 2017-2019 models but focuses on 2018 V60s.
- Brand
Volvo- Category
Vehicle
What to do — step by step
Contact Volvo Customer Service
Call 1-800-458-1552 to schedule a free software update for your vehicle.
What NHTSA says to do
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Questions people ask
Why is my Volvo V60 being recalled?
The GPS system may not send location information to emergency responders during accidents, which could delay help.
How do I know if my V60 is affected?
This recall covers 2018 Volvo V60 vehicles with a software error in the Vehicle Connectivity Module (VCM).
What should I do if I own a recalled V60?
Volvo will notify you and dealers will update the software for free. Contact customer service at 1-800-458-1552.
Contact Volvo
We’ve drafted a message you can send Volvo to request your refund or repair — edit it as you like.
Subject: Recall 18V800000 — Volvo Volvo Hello, I own a Volvo that is covered by recall 18V800000 from Volvo. The official recall notice states: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #18V800000 (November 13, 2018)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.