MERCEDES-BENZ AMG GT (2017) recall — Communication
Mercedes-Benz recalls 2017 AMG GTs with software fault that may delay emergency responders by giving wrong vehicle location. Owners can get free software update via over-the-air remote update.
Use caution until it’s fixed
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling certain 2017 AMG GT vehicles because a software issue might cause emergency responders to get the wrong location during an emergency, potentially delaying help. This could increase injury risk if the vehicle is in a situation requiring immediate assistance. Read more at govinfonow.com/recall/1226224-mercedes-benz-amg-gt-2017-inaccurate-emergency-location-risks-injury.
Source Summary by GovInfoNow · govinfonow.com/recall/1226224-mercedes-benz-amg-gt-2017-inaccurate-emergency-location-risks-injury · Updated October 5, 2026 · Official notice: NHTSA #19V787000
Cite this page
“Mercedes-Benz AMG GT 2017: Inaccurate emergency location risks injury.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1226224-mercedes-benz-amg-gt-2017-inaccurate-emergency-location-risks-injury. Based on NHTSA recall #19V787000 (https://www.nhtsa.gov/recalls?nhtsaId=19V787000).
Why it’s dangerous
The vehicle's emergency call system (eCall) software may show an incorrect date and time, causing emergency responders to be sent to the wrong location. This delay could worsen injuries if the vehicle is involved in an accident or emergency.
Who’s affected
Owners of 2017 Mercedes-Benz AMG GT vehicles are affected. Drivers in emergency situations where precise location matters are at higher risk.
How to tell if you have this one
Check if your 2017 Mercedes-Benz AMG GT has the software update. The recall covers vehicles from 2013-2017, but the specific model is the AMG GT.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact MBUSA
Call 1-800-367-6372 to confirm your vehicle is affected and get instructions for the software update.
Get software update
MBUSA will send a free over-the-air software update to fix the issue, or dealers may update the communication module software if needed.
What NHTSA says to do
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Questions people ask
Why is this recall happening?
The software fault may cause the emergency call system to show an incorrect date and time, which could lead to emergency responders being sent to the wrong location.
How do I know if my vehicle is affected?
This recall covers 2013-2017 Mercedes-Benz AMG GT vehicles. Check your vehicle's model year and type to see if it's included.
Is there a risk of serious injury?
The hazard could delay emergency responders, increasing injury risk in emergencies. However, the recall does not state that the issue causes death or serious injury in normal use.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 19V787000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 19V787000 from Mercedes-Benz. The official recall notice states: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V787000 (January 11, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.