An unexpected loss of power steering assist can increase the risk of crash.
An unexpected loss of power steering assist can increase the risk of crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1225213-mercedes-benz-metris-2018-recall-steering · Recall date June 25, 2019 · Official notice: NHTSA #19V489000
“MERCEDES-BENZ METRIS (2018) recall — Steering.” GovInfoNow, recall dated June 25, 2019. https://govinfonow.com/recall/1225213-mercedes-benz-metris-2018-recall-steering. Based on NHTSA recall 19V489000 (https://www.nhtsa.gov/recalls?nhtsaId=19V489000).
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
We’ve drafted a message you can send Daimler Vans USA, LLC to request your refund or repair — edit it as you like.
Subject: Recall 19V489000 — Daimler Vans USA, LLC MERCEDES-BENZ METRIS (2018) recall — Steering Hello, I own a MERCEDES-BENZ METRIS (2018) recall — Steering that is covered by recall 19V489000 from Daimler Vans USA, LLC. The official recall notice states: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.