Skip to content
Vehicle recall · NHTSA · Published February 19, 2018

CROSSROADS ZINGER (2018) recall — Electrical System

Keystone is recalling 2018 Crossroads Zinger RVs with a potential electrical short that could cause fire. Owners must have their GFCI receptacle inspected by dealers for proper ground wire connection.

🇺🇸 NHTSA recall #18V121000VehicleKeystone ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Keystone is recalling certain 2018 Crossroads Zinger recreational trailers due to a possible electrical short at the GFCI receptacle that could cause a fire. This affects owners who need to have their connection checked by dealers for free. Read more at govinfonow.com/recall/1224699-keystone-2018-crossroads-zinger-recall-electrical-short-fire-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1224699-keystone-2018-crossroads-zinger-recall-electrical-short-fire-risk · Updated October 7, 2026 · Official notice: NHTSA #18V121000

Cite this page

“Keystone 2018 Crossroads Zinger Recall: Electrical Short Fire Risk.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1224699-keystone-2018-crossroads-zinger-recall-electrical-short-fire-risk. Based on NHTSA recall #18V121000 (https://www.nhtsa.gov/recalls?nhtsaId=18V121000).

Why it’s dangerous

An improperly installed ground wire at the GFCI receptacle can cause an electrical short. This short may lead to a fire if not corrected.

Who’s affected

Owners of 2018 Keystone Crossroads Zinger and Longhorn recreational trailers are affected. Those who have the GFCI receptacle connection improperly installed are at higher risk.

How to tell if you have this one

Check your 2018 Crossroads Zinger or Longhorn recreational trailer for a GFCI receptacle with a potentially improperly installed ground wire. The recall began on March 20, 2018.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealer for Inspection

    Keystone dealers will inspect the GFCI receptacle connection for proper ground wire installation at no cost.

  2. Check Recall Status

    Owners can verify if their trailer is affected by contacting Keystone customer service at 1-866-425-4369.

Official remedy

What NHTSA says to do

Keystone will notify owners, and dealers will inspect the connection at the GFCI receptacle, correcting the ground wire connection as necessary, free of charge. The recall began on March 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-314.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The ground wire at the GFCI receptacle may be improperly installed, which could cause an electrical short and increase fire risk.

How can I check if my trailer is affected?

Check if your 2018 Crossroads Zinger or Longhorn recreational trailer has a GFCI receptacle with a potentially improperly installed ground wire.

What should I do if I have the affected trailer?

Keystone dealers will inspect the GFCI receptacle connection for proper ground wire installation at no cost.

Take action

Contact Keystone

We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.

Subject: Recall 18V121000 — Keystone Keystone

Hello,

I own a Keystone that is covered by recall 18V121000 from Keystone.

The official recall notice states: Keystone will notify owners, and dealers will inspect the connection at the GFCI receptacle, correcting the ground wire connection as necessary, free of charge.  The recall began on March 20, 2018.  Owners may contact Keystone customer service at 1-866-425-4369.  Keystone's number for this recall is 18-314.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V121000 (February 19, 2018)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA