If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1224206-mercedes-benz-glc350e-2019-recall-air-bags · Recall date November 27, 2018 · Official notice: NHTSA #18V838000
“MERCEDES-BENZ GLC350E (2019) recall — Air Bags.” GovInfoNow, recall dated November 27, 2018. https://govinfonow.com/recall/1224206-mercedes-benz-glc350e-2019-recall-air-bags. Based on NHTSA recall 18V838000 (https://www.nhtsa.gov/recalls?nhtsaId=18V838000).
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
We’ve drafted a message you can send Mercedes-Benz USA, LLC to request your refund or repair — edit it as you like.
Subject: Recall 18V838000 — Mercedes-Benz USA, LLC MERCEDES-BENZ GLC350E (2019) recall — Air Bags Hello, I own a MERCEDES-BENZ GLC350E (2019) recall — Air Bags that is covered by recall 18V838000 from Mercedes-Benz USA, LLC. The official recall notice states: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
