Gillig is recalling certain 2018-2020 Low Floor buses due to potential rear suspension failure causing reduced handling and stability. Owners will receive free new control rods with improved bushings.
If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Gillig is recalling certain 2018-2020 Low Floor buses because the rear suspension lower control rods may fail, increasing crash risk. This affects owners who need to get free replacement parts to prevent handling issues. Read more at govinfonow.com/recall/1223891-gillig-2019-low-floor-bus-recall-suspension-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1223891-gillig-2019-low-floor-bus-recall-suspension-failure-risk · Updated October 4, 2026 · Official notice: NHTSA #20V342000
“Gillig 2019 Low Floor Bus Recall: Suspension Failure Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1223891-gillig-2019-low-floor-bus-recall-suspension-failure-risk. Based on NHTSA recall 20V342000 (https://www.nhtsa.gov/recalls?nhtsaId=20V342000).
The rear suspension lower control rods may develop fatigue failure from stiffened end bushings. This can reduce the bus's handling and stability, potentially increasing crash risk during normal operation.
Owners of Gillig 2018-2020 Low Floor buses are affected. Drivers and passengers on buses with this specific suspension issue are at higher risk of handling problems.
Check if your bus has a Gillig Low Floor model from 2018 to 2020. The recall specifically targets buses with rear suspension lower control rods that may experience fatigue failure.
Call 1-800-735-1500 to get free new lower control rods with improved bushings.
Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings, which can reduce handling and stability.
Check if your bus is a Gillig Low Floor model from 2018 to 2020 with rear suspension lower control rods that may experience fatigue failure.
Gillig will notify you and provide free new lower control rods with different bushings to fix the issue.
We’ve drafted a message you can send Gillig to request your refund or repair — edit it as you like.
Subject: Recall 20V342000 — Gillig Gillig Hello, I own a Gillig that is covered by recall 20V342000 from Gillig. The official recall notice states: Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
