NHTSA investigation into 1999 Excelsior-Henderson HCX-Super X: FUEL PUMP CAMPAIGN
On October 27, 1999, the National Highway Traffic Safety Administration’s Office of Defects Investigation (ODI) opened an investigation (SQ99024) into 1999 Excelsior-Henderson HCX-Super X, concerning the vehicle speed control. As of NHTSA’s latest data it is still open.
- Action
- SQ99024 (Investigation)
- Status
- Open
- Component
- Vehicle Speed Control: Linkages
- Listed
- 1 make/model/year entry in NHTSA’s file
Vehicles under investigation
| Make | Excelsior-Henderson |
|---|---|
| Model | HCX-Super X |
| Model years | 1999 |
As listed in NHTSA’s investigation file. Not every vehicle of a listed model is necessarily affected.
What ODI says
WARRANTY CAMPAIGN 99-01 WAS ISSUED ON AUGUST 2, 1999.THE BULLETINADDRESSES A FUEL LINE THAT COULD DISCONNECT FROM THE FUEL PUMP REGULATOR BODY.THIS WOULD RESULT IN THE LOSS OF FUEL PRESSURE AND CONSEQUENTLY STALL THE MOTORCYLCE.THIS INVESTIGATION IS OPEN TO EVALUATE THE SCOPE OF THE PROBLEM AND TO DETERMINE THE SAFETY CONSEQUENCE.EXCELSIOR-HENDERSON HAS AGREED TO CONDUCT A SAFETY RECALL CAMPAIGN TO NITIFY OWNERS OF THE AFFECTED MOTORCYCLES TO RETURN TO THE DEALER AND HAVE THEIR MOTORCYCLES REPAIRED.
Official summary by NHTSA’s Office of Defects Investigation for SQ99024, quoted in full (U.S. government work, public domain).
Timeline
- ODI opens investigation SQ99024
- OpenNo closing date yet
What this means for owners
- An investigation is not a recall. NHTSA has not made a defect finding here, and owners are not asked to do anything yet. If a safety defect is confirmed, the manufacturer recalls the vehicles and the repair is free.
- Check your vehicle for open recalls with a free VIN recall check.
- Had this problem? File a complaint with NHTSA. Owner complaints are the evidence ODI uses to open and expand investigations.
Official record: search SQ99024 or your vehicle at NHTSA.gov/recalls, which lists investigations alongside recalls. Data: NHTSA ODI investigations file, updated daily. All NHTSA investigations.