What Volvo XC60 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Volvo XC60 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 35 | 4 | 0 | 5 | 0 | 0 |
| 2024 | 23 | 4 | 0 | 1 | 0 | 82 |
| 2023 | 54 | 3 | 0 | 1 | 0 | 153 |
| 2022 | 74 | 3 | 0 | 3 | 0 | 316 |
| 2021 | 48 | 4 | 0 | 4 | 0 | 223 |
| 2020 | 22 | 0 | 0 | 2 | 0 | 246 |
| 2019 | 36 | 5 | 0 | 5 | 0 | 363 |
| 2018 | 36 | 4 | 0 | 4 | 0 | 515 |
| 2017 | 16 | 2 | 1 | 2 | 0 | 290 |
| 2016 | 38 | 2 | 1 | 0 | 0 | 353 |
| 2015 | 47 | 3 | 2 | 4 | 0 | 333 |
| 2014 | 16 | 1 | 0 | 1 | 0 | 265 |
| 2013 | 66 | 1 | 2 | 1 | 0 | 262 |
| 2012 | 46 | 2 | 0 | 1 | 0 | 253 |
| 2011 | 36 | 2 | 0 | 0 | 0 | 266 |
| 2010 | 56 | 3 | 1 | 6 | 0 | 247 |
The vehicle systems named most often in Volvo XC60 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I purchased a 2025 Volvo XC60 new. It has 18,000 miles on the car. The tires were on the vehicle when purchased. The tires are Pirelli 255/40 RZ1 102 V Mts. DOT IXB RM 582P 1424. The front driver side tire has huge chucks of rubber missing on the tread. This issue is getting worse over time. I purchase a new tire and was told that Pirelli "may reimburse" me for the tire. This tire is a safety hazard. Volvo is aware of this issue however, they contiue to sell vehicles with know issues.
This has happened multiple times, confirmed by the dealer that it is a know issue with no fix. While driving down the road, the digital dashboard goes completely blank. No speedometer, no fuel guage, nothing. Very dangerous when driving to not know the speed that you are travelling. Also, all audio cuts out - no blinker signal sounds, no radio, etc. Less concerning is the infotainment system going completely black and silent as well - radio, maps, climate control. There have been multiple recalls performed but the dealer but none of them has fixed the issue. This must be a MJAOR safety concern when the dash does completely blank while traveling 65mph down the highway.
The air conditioning system in my 2021 Volvo XC60 failed, blowing hot air instead of cold. A Volvo dealer diagnosed the cause as a failed A/C evaporator core and quoted $7,800 to replace it. Volvo Cars North America has declined to provide any goodwill assistance despite this being a widely reported failure across multiple Volvo models (S60, S90, V60, XC60, XC90) at similar mileage/age, and despite Volvo having issued a running design change (a resistor harness, part no. 32241228) intended to prevent the evaporator core from over-cooling and freezing â indicating the manufacturer is aware of the underlying defect. Beyond the loss of cabin cooling, this failure created a separate safety co…
The A/C evaporator core on my 2021 Volvo XC60 suffered a premature structural failure, creating an immediate and severe safety hazard while driving. The component failed precisely five weeks after the Certified Pre-Owned (CPO) warranty wrapper expired. An authorized Volvo dealership service department formally inspected the vehicle and verified an active, heavy refrigerant leak utilizing UV filter video diagnostics. This component defect directly compromises vehicle safety in two distinct ways: Complete Loss of Windshield Defrost Capability: Due to the total failure of the climate control and dehumidification system, the vehicle completely loses its ability to clear the windshield during s…
While stopped at a light behind several cars with my foot firmly on the brake, the car started to move forward and could not be stopped. My foot was on the brake the entire time. The car advanced into the rear end of a pickup truck stopped in front of me. It was as though the car was fighting me as the car could not be stopped. Beyond the damage done to my car and the truck in front of me, this could have resulted in the injury of a person should someone have attempted to walk in front of my car at that time. I requested that Volvo review the logs which they said they did, but would not release the data to me. As such, my insurance company faulted me for this incident. This has caused me con…
Infotainment head unit intermittently fails to properly boot, resulting in no audio for turn signal indicators, radio, park distance sensors, cross traffic alerts, and other safety features. This issue persists with Android Auto OS v5.1.7 which is an update AFTER the previous v5.0.5 credited for a recall on this issue. Dealer has reinstalled software and troubleshot with no success.
all safety audio drops out - turning signal, rear camera sensors, all safety sensor audio completely shuts off. the only way I've been able to correct is by restarting the infotainment system, which sometimes has to be done multiple times. This is a huge safety concern for my family, as my wife often has to drive our child with no functioning car sensors. This audio drop-out happens at least once per week. sometimes more.
was on interstate I-95 8:00am doing speed limit when car soundly reduces speed to zero and had to maneuver over four lanes of traffic to avoid death i am also disabled and have a permanit disabled license plate. the car light stated engine failure lights and only after almost dieing was able to put on hazard and car would not idle past 10MPH while vibrating and jolting causing excruciating pain
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service".
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
This is a Tech Journal - Text only no attachments - If a customer experiences a âPropulsion System Performanceâ message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service".
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under âServiceâ
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under âServiceâ
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a âbeepâ (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2025, owners most often name: electrical system, unknown or other, visibility/wiper. 649 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
