What Subaru Solterra owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Subaru Solterra safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 17 | 0 | 0 | 0 | 0 | 48 |
| 2025 | 4 | 0 | 0 | 0 | 0 | 60 |
| 2024 | 14 | 2 | 0 | 1 | 0 | 120 |
| 2023 | 42 | 5 | 0 | 0 | 0 | 175 |
The vehicle systems named most often in Subaru Solterra complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Water collected inside the passenger compartment of my 2023 Subaru Solterra. The carpet was soaked and there was standing water on the floor in both the front and the rear of the vehicle. I first noticed a musty smell in approximately July, 2026. By Aug, 2026 there was standing water on the floor. The dealer told me the cause was a blocked air conditioning drain line. Nothing in my owner's manual or maintenance schedule tells owners to clean, inspect, or service that drain, and I had no way to know it existed or that it could fail. My concern is a safety concern. This is an electric vehicle, and a significant amount of water sat on the floor of the passenger compartment unnoticed due to t…
The contact owns a 2026 Subaru Solterra. The contact received notification of NHTSA Campaign Number: 26V393000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and informed the contact that many of the dealers were experiencing software system issues and were unable to complete the software update. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
When driving at night over most roads, a slight bump will cause the headlights to jitter appearing to turn-off momentarily. This is a re-occurring incident
A1. 12 v Battery fail. A2 . Unable to use the car at 9:30 pm when I discovered it my safety was in risk not car to use, Subaru assistance never shows up calling them for two days. Dealer have to town truck the car A3.Dealer found the battery dead recharge the battery but not solution from the drain yet. A4. Yes vehicle inspected for the dealer A5. No no indication of the drainage before happening
NHTSA VEHICLE-DATA MISMATCH: The VIN entered in the vehicle-information field belongs to a Toyota-branded 2023 bZ4X AWD Limited, as shown by the vehicle, Toyota app, factory window sticker, and Toyota dealer records. NHTSA's form incorrectly displays a 2023 Subaru Solterra. NHTSA's VIN decoder identifies the manufacturer as TOYOTA MOTOR CORPORATION but assigns Subaru/Solterra as the make/model. Please correct the classification and associate this complaint with the 2023 Toyota bZ4X. On August 10, 2026, at about 18,309 miles, my wife was driving with our daughters as passengers when the vehicle displayed Brake System and Electronically Controlled Brake System malfunction warnings. Braking fel…
New vehicle, only 900 miles on it had to get it jumped twice so far. The 12v battery has parasitic draining.
Brand new Subaru Solterra died after only a month on the road Root cause is parasitic power drain from 12V battery which completely ran dry Car has been in shop for a week without any possible root cause and repair Problem is prevalent on this particular model as reported by owners of 2023 till 2026 and also from towing companies I'm afraid if not fixed at the root, car will die again after a short while Here are a few links related to the problem : [XXX] From Subaru itself : [XXX] They blame of 3rd party apps, but most users don't use them, me included This is certainly a lemon issue since car cannot be driven without a healthy 12V battery INFORMATION REDACTED PURSUANT TO THE FREEDOM…
November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brought to an authorized Subaru dealer for the mandatory Federal Safety Recall WRD-25 (NHTSA Campaign 25V577). The software patch was applied, and the dealership explicitly stated that the A/C compressor was in good working condition at that time. No physical flush or deep system contamination audit was…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2026 model year Solterra vehicles to update the software of the battery ECU. This is an revised version of the original bulletin.
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
This Bulletin provided diagnostic procedure information to be followed when addressing Dark Current / Parasitic Draw concerns on Subaru EV vehicles.
This announcement provides updates on the WRG-26 Solterra battery ECU reprogramming safety recall.
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Techtips newsletter locator index.
This bulletin announces the availability of reprogramming files for the Plug-in Control Module and the High Level Communication Module.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
This Bulletin outlines the diagnostic procedures to be followed when identifying dark current/parasitic draw concerns caused by third-party mobile applications on Solterra, Trailseeker, and Uncharted vehicles. (This is an revised version of the original bulletin.)
This Bulletin provides best practices for troubleshooting and resolving Subaru Connect telematics concerns on 2026MY Solterra, Trailseeker, and Uncharted vehicles, primarily when the customerâs driver profile is not designated as the primary profile or when Subaru Connect activation is unsuccessful.
This Bulletin outlines the diagnostic procedures to be followed when identifying dark current/parasitic draw concerns caused by third-party mobile applications on Solterra vehicles. (This is an revised version of the original bulletin.)
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2023–2026, owners most often name: electrical system, unknown or other, forward collision avoidance. 77 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
