What Scion iM owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Scion iM safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 0 | 0 | 0 | 32 |
| 2016 | 12 | 1 | 0 | 2 | 0 | 76 |
The vehicle systems named most often in Scion iM complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2016 Scion IM. The contact stated while driving 70 MPH, the transmission was skipping the 6th and 7th gears. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. Additionally, the contact stated that while attempting to drive from a complete stop at an intersection, the accelerator pedal was depressed, but the vehicle failed to respond. The contact disconnected the battery for 15 minutes and restarted the vehicle; however, the failure persisted. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was then towed to the parent's residence. The dealer was contacted, and the …
Traction control turns off by itself Was not accelerate But I turned it off And restarted it it started to accelerate. But traction control is still turned off
The vehicles car horn no longer works, this is safety manufacturer defect that should be reported and fixed by the manufacturer. I was driving the vehicle and could not honk to other vehicles thus creating a safety hazard.
The horn on the vehicle began to operate intermittently and now it does not work at all. This is a major safety issue as I have several near misses with other drivers turning into my travel lane without signaling and nearly causing an accident. I have no way of preventing an incursion without the horn being operational. Toyota dealership informed me it was a spiral cable and the cost would be nearly $900.00 to replace. I feel this device should not be prone to failure and be replaced at no cost to me. I have seen where Toyota has had this issue before and recalled to have said spiral cable replaced. I tried Toyota customer care and they told me it was my issue. This is a safety issue …
TRANSMISSION DOES QUIRKY THINGS. SOMETIMES IT GETS STUCK IN HIGH RPM'S AND DOESN'T WANT TO UPSHIFT. SOMETIMES IT WON'T ACCELERATE BECAUSE YOU CAN'T GET THE RPM'S UP HIGH ENOUGH. THIS IS AN AUTOMATIC TRANSMISSION. SOMETIMES IT SLIPS
THE BRAKE LIGHT ON THE DASH CAME ON FOR A SECOND WHILE ACCELERATING FROM A STOP. THE PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. THE LIGHT NOW COMES ON AND STAYS ON THE WHOLE TIME YOU ACCELERATE BUT AS SOON AS YOU LET OFF THE GAS PEDAL THE LIGHT GOES OUT. THIS NOW HAPPENS EVERY TIME YOU ACCELERATE FROM A STOP AND THE LIGHT STAYS ON UNTIL YOU LET OFF THE GAS.
PURCHASED MY 2016 SCION IM AND WAS GREAT FOR THE FIRST YEAR. IN 2018, THE CAR DEVELOPED A ROUGH IDLE, USUALLY AT A STOP LIGHT AND AFTER THE CAR WAS WARM. I REPORTED IT TO THE DEALERSHIP AND NOTHING WAS FOUND AS IT WAS NOT REPLICATED DURING THEIR TEST DRIVE. THE CAR CONTINUED TO ROUGH IDLE UNTIL THE NEXT ISSUE HAPPENED. THE NEXT ISSUE I HAVE BEEN HAVING IS THE TRANSMISSION WOULD HESITATE AT STOP LIGHTS. IT ALSO DECELERATED ON ITS OWN WHILE TRAVELING AT 70 MPH DOWN TO A SLOW CRAWL!. TOOK IT INTO THE DEALERSHIP AFTER A SCARY SITUATION ON THE FREEWAY. THE SERVICE REP TOLD ME THAT THERE WAS AN UPDATE TO THE TRANSMISSION SOFTWARE THAT HAD TO BE DONE. AFTER ABOUT 3 HOURS, I WAS TOLD THAT AFTER TH…
THIS CAR HAS THE WORST BACKSEAT HEADREST. THEY'RE TOO HIGH AND TALK AND OBSTRUCT THE REAR WINDOW WHEN DRIVING. CREATES A TERRIBLE BLINDSPOT ON BOTH SIDES OF THE BACK WINDOW. ACTUALLY GOT INTO A CAR ACCIDENT IN A PARKING LOT PULLING OUT OF MY SPOT. SINCE I DID NOT HAVE THE CLEAR VISIBILITY THE DRIVER BEHIND ME PULLED OUT AND I COULDN'T REACT IN TIME.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Some 2005 â 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborn
Some 2005 â 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
Some 2005 â 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2016–2017, owners most often name: power train, electrical system, structure. 12 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
