What Scion iA owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Scion iA safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2018 | 0 | 0 | 0 | 0 | 0 | 18 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 36 |
| 2016 | 23 | 6 | 0 | 5 | 0 | 117 |
The vehicle systems named most often in Scion iA complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Very poorly wired and wires are spliced together which I a fire hazard
Was getting off work. Started car and Engine system malfunction light, DSC malfunction light, TPMS System Malfunction light, Auto transmission malfunction light, and SCBS malfunction light all turned on. Car was not currently in motion when lights went on. Was in parking lot. Turned car off, and restarted, lights remained on. Drove vehicle 6.8 miles home, car was in limp mode. When at home used OBD2 scan tool and got codes P0847 C1031 U0401 B13D3 Cleared codes and unplugged 12 volt battery to reset system. Only engine system malfunction light remained. Parked car overnight and went to dealership next morning. Car drove on highway and car seemed fine. Dealership scan car and r…
TL* THE CONTACT OWNS A 2015 SCION IA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THEY CRASHED INTO A WILD HORSE. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT HEARD FROM THEM AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
MY CAR HAS UNDER 60,000 MILES, I BOUGHT IT WITH ABOUT 28,000 ON IT AND IT HAS HAD INTERMITTENT ISSUES WITH THE DISPLAY. I WENT TO DEALERSHIP, WHO SAID THE WHOLE INFOTAINMENT SYSTEM NEEDS REPLACED, WHICH IS ABOUT $1200 WITH PARTS AND LABOR. IT HAS BEEN DOING THIS WITH LESS THAN 30,000 MILES ON THE CAR AND HAS GOTTEN WORSE. IT CAUSES THE DISPLAY TO GO IN AND OUT, WHICH HAPPENS ALSO WITH THE BACKUP CAMERA.
THE VEHICLE WILL INTERMITTENTLY SHUT ITSELF OFF IN THE ROAD FOR NO APPARENT REASON. THE CHECK ENGINE LIGHT AND BATTERY LIGHT WILL DISPLAY ON THE DASH. HOWEVER, WHEN I PUT THE CAR BACK IN PARK AND RESTART THE ENGINE THERE ARE NO INDICATOR LIGHTS ON AND NO CHECK ENGINE LIGHT WHATSOEVER. THIS CAR HAS BEEN LOOKED AT BY 3 CERTIFIED TOYOTA DEALERS AND NONE OF THE MECHANICS CAN ACCURATELY PINPOINT THE ISSUE. I AM CONCERNED THIS CAR WILL SHUT ITSELF DOWN IN THE MIDDLE OF THE HIGHWAY AND CAUSE A COLLISION. WORST EXPERIENCE WITH A CAR I'VE EVER HAD. SURPRISINGLY NEWER MODEL VEHICLE AND THIS DIFFICULT TO DIAGNOSE. THE CAR MAINLY SPUTTERS AND STALLS AT IDLE OR LOW SPEEDS. WE HAVE TRIED NUMEROUS TIMES TO…
I WAS DRIVING ON THE FREEWAY AND THE CAR IN FRONT OF ME SLAMMED ON HIS BRAKES AND I SLAMMED ON MINE AND THEN THE CAR BEHIND ME HIT ME AND I HIT THE CARIN FRONT OF ME. MY AIRBAGS DIDN'T DEPLOY WHEN HIT FROM BEHIND AND THEN I HIT CAR IN FRONT OF ME . MY CAR IS TOTALED. PLEASE FILE COMPLAINT AND GET BACK TO ME
TRANSMISSION WHINE AFTER USED CAR PURCHASE WITH 91K MILES. TOOK IT TO TOYOTA OF GREENVILLE FOR DIAGNOSTIC. NEEDED A NEW TRANSMISSION. TOOK THE CAR BACK TO RALPH HAYES TOYOTA OF ANDERSON WHEW I PURCHASED AND THEY REPLACED THE TRANSMISSION. SINCE THEN THERE HAS BEEN A TRANSMISSION GRINDING AND SEVERE VIBRATION WHILE IN DRIVE OR REVERSE. I CALLED TOYOTA CUSTOMER SERVICE AND ASKED FOR A BUY BACK. THEY DECLINED. I ALSO COMPLAINED ABOUT THE DEALERSHIP AND THEIR LACK OF CARING AND UNDERSTANDING. TOYOTA CORPORATE DOES NOT CARE. DEALERSHIP KEEPS SAYING THIS VIBRATION AND BEHAVIOR IS NORMAL FOR THIS CAR. IT IS DANGEROUS NOW BECAUSE IT STALLS OUT INTERMITTENTLY WHEN PLACED IN DRIVE OR REVERSE. WHEN IT …
TL* THE CONTACT OWNS A 2016 SCION IA. ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE TRANSMISSION ERRONEOUSLY DOWNSHIFTED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE. DURING THE FAILURE, A LOUD GRINDING METAL NOISE WAS PRESENT UNDER THE VEHICLE AND AN UNKNOWN WARNING INDICATOR DISPLAYED. ON ONE OCCASION, WHILE DRIVING, THE FAILURE OCCURRED AND CAUSED A SECOND VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES. IN A SEPARATE INCIDENT, THE PASSENGER SUSTAINED HEAD, NECK, AND SHOULDER INJURIES FROM WHEN THE VEHICLE ABRUPTLY REDUCED SPEED. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. LAKE CITY TOYOTA (1…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Some 2005 â 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborn
Some 2005 â 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
Some 2005 â 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2016–2018, owners most often name: engine, electrical system, air bags. 23 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.