What Saturn Outlook owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Saturn Outlook safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2011 | 0 | 0 | 0 | 0 | 0 | 206 |
| 2010 | 16 | 0 | 0 | 0 | 0 | 1,261 |
The vehicle systems named most often in Saturn Outlook complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
INTERMITTENT LOSS OF POWER STEERING WHEN TRYING TO PARK IN A SPACE IN A PARKING GARAGE. IT ALSO HAPPENED WHEN TURNING IN MOTION INTO A STREET OFF A HIGHWAY WHILE BRAKING. POWER STEERING FLUID LEVELS WERE FULL BOTH TIMES.
MY 2010 SATURN OUTLOOK HAS 124,XXX MILES ON IT. I'VE OWNED IT SINCE JANUARY OF 2017. 2 OR 3 MONTHS AGO MY PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. I DECIDED THAT DUE TO HAVING TO GO THROUGH THE WHEEL WELL TO GET TO THE BULBS, I WOULD JUST CHANGE ALL 4 WHILE I WAS IN THERE. EVERYTHING SEEMED FINE FOR ABOUT A MONTH. THEN I NOTICED IT FLICKERING ON AND OFF WHILE I WAS DRIVING. OR WHEN I UNLOCKED THE CAR IT WOULDN'T TURN ON. SO I BOUGHT ANOTHER BULB AND CHANGED IT AND IT STILL DIDN'T WORK. TOOK IT ALL APART AGAIN ONLY TO FIND OUT MY HEADLIGHT SOCKET HAD MELTED. SO I BOUGHT A REPLACEMENT, INSTALLED IT AND EVERYTHING WAS GREAT. EXCEPT FOR NOW, A WEEK LATER, MY BULB QUIT AGAIN. THIS IS NOT SAFE.…
TL* THE CONTACT OWNS A 2010 SATURN OUTLOOK. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE PEDAL WAS DEPRESSED. OCASSIONALLY, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT THE PEDAL BEING ENGAGED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,243.
ENGINE LIGHT WAS COMING ON & OFF. AFTER A COUPLE DAYS, THE OUTLOOK HAD A LOSS OF POWER. HAD IT CHECKED & WAS TOLD WE HAD A TIMING ISSUE WITH THE 3 TIMING CHAINS. THE CHAINS WERE STRETCHED & ONE OF THE TIMING CHAIN GEARS WAS ONE TOOTH OFF. THEY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THERE WAS A RECALL ON THE 2007-2009 SATURN OUTLOOKS FOR THE SAME PROBLEM BUT THE 2010 MODELS WERE NOT INCLUDED. WHY WOULDN'T THE 2010 MODELS BE INCLUDED? THE LOSS OF POWER HAPPENED ON 9/30/16. CHECK ENGINE LIGHT WAS COMING ON & OFF JUST A COUPLE DAYS PRIOR TO THE LOSS OF POWER.
WHEN TURNING RIGHT OR LEFT, TYPICALLY AT LOWER SPEEDS, THE STEERING NEARLY FREEZES UP MAKING IT ALMOST IMPOSSIBLE TO TURN. I HAVE TAKEN THE CAR TO THE SHOP - CAN'T FIGURE OUT WHAT IT IS, AND I HAVE CALLED MY DEALER - SAYS IT'S NO LONGER UNDER WARRANTY AND NO RECALL ISSUED FOR THIS TYPE OF THING SO I WOULD BE WASTING MY TIME TO BRING IT IN. THE CAR IS ONLY AT 90,000 MILES AND I'M AFRAID THIS ISSUE MAY RESULT IN A CRASH AND OR INJURY TO MY FAMILY AND I HAVE NO IDEA WHAT TO DO. THERE IS NO LEAKING FROM ANY AREAS INCLUDING THE POWER STEERING PUMP AND RACK AND PINION.
MELTED LOW BEAM HEADLIGHT WIRING HARNESS. BULBS HAVE BEEN REPLACED NUMEROUS TIMES AND NOW THERE IS NO LOW BEAM HEADLIGHTS AT ALL. *TR
WHEN DRIVING SLOW FORWARD OR BACK, WHEN TURNING THE STEERING WHEEL, IT LOCKS UP THEN WILL COME LOOSE, LETTING YOU TURN THE WHEEL. I UNDERSTAND THERE IS A CLASS ACTION SUIT AGAINST GM BY THE CHEVY TRAVERSE OWNERS FOR THIS SAME PROBLEM. CASE NUMBER IS [XXX], FILED 3/12/13. SINCE I HAVE A SATURN, THAT IS A TWIN TO THE CHEVROLET TRAVERSE AND GM ACADIA. I THINK I HAVE THE SAME PROBLEM THEY ARE HAVING IN THE STEERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE HAD NUMEROUS ISSUES WITH POWER STEERING IN MY SATURN. THIS IS MY FAMILY VEHICLE THAT I DRIVE MY CHILDREN IN AND BOUGHT IT WITH SAFETY IN MIND. I AM STARTING TO BELIEVE THE VEHICLE IS VERY UNSAFE. INSTEAD OF GM FIXING THE PROBLEM THEY HAVE TAKEN NO BLAME AND ARE ASKING ME TO PAY HEFTY BILLS RELATED TO THE STEERING WHEEL. THE CAR HAS HAD 3 STEERING GEARS AND NOW NEEDS A STEERING PUMP. I KNOW MANY SATURN OWNERS ARE HAVING THE SAME ISSUES. PLEASE HELP, THIS IS NOT FAIR TO THE CONSUMER. WE ARE BEING LIED TO SO GM DOES NOT HAVE TO COVER THESE COSTLY PARTS. *TR
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customerâs vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more an
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This service bulletin provides information on Tire Sidewall Irregularities.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traver
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner ancho
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2011, owners most often name: steering, exterior lighting, electrical system. 16 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
