What Rolls-Royce Ghost owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Rolls-Royce Ghost safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | 0 | 0 | 3 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 11 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 27 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 30 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 25 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 24 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 22 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 24 |
| 2011 | 1 | 0 | 0 | 0 | 0 | 22 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 22 |
The vehicle systems named most often in Rolls-Royce Ghost complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
TL* THE CONTACT OWNS A 2011 ROLLS-ROYCE GHOST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PAUL MILLER ROLLS-ROYCE, 250 US-46 U.S. 46, PARSIPPANY, NJ 07054, (973) 575-7751) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT THE CONSUMER STATED THE PROBLEM HAS BEEN RESOLVED. *TR
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Expansion Tank Return
The tread plate should be gently pried up using an appropriate plastic wedge tool, and then the ribbon cable connector released.
A small number of Rolls-Royce Phantom (RRll/RR12), Ghost (RR21/RR22), Spectre (RR25), and Cullinan (RR31) vehicles have been identified as having a potential software issue concerning the personal e-SI M profile. As a result, vehicle telephone and Wireless Area Network (WLAN) hotspot functions via the personal e-SIM may operate with a delay or not operate sporadically. The problem has been rectified with vehicle software version 24-77-540 (RR21-24-11-540 for RR21/RR22, RR25 and SlSA-24-11-540 for RR11/RR12, RR31), which is included in 1ST A version 4.50.4x.
A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.
Rolls-Royce Motor Cars NA is releasing this bulletin to advise that all vehicles added to this technical campaign must have the outer door handles checked and reworked by replacing the handle inserts where required. Replacement components are available and repair kits have been created to conduct the rework repair.
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
The affected vehicles have been identified as having a potential issue with an incorrect option code added to the build specification. This resulted in the incorrect coding of the Advanced Telematics Module (ATM), which led to the Connected Services not operating correctly or ATM not being able to update.
Grille illumination update
Comfort Entry Access System affected
The Comfort Entry Access feature in the affected vehicles have been identified as having a potential issue which does not allow operation as intended. Therefore, vehicles that have been identified within this campaign will need to have the Comfort Entry Access system deactivated
Electronic Transmission Error.
Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2024, owners most often name: engine and engine cooling. 1 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
