What Rolls-Royce Cullinan owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Rolls-Royce Cullinan safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 3 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 12 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 38 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 41 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 25 |
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Expansion Tank Return
A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the key recognition. Due to a software error, the vehicle key may not be reliably recognized inside the trunk (boot) of the vehicle. This may potentially allow the vehicle to be locked while the key is in the trunk.
The tread plate should be gently pried up using an appropriate plastic wedge tool, and then the ribbon cable connector released.
A small number of Rolls-Royce Phantom (RRll/RR12), Ghost (RR21/RR22), Spectre (RR25), and Cullinan (RR31) vehicles have been identified as having a potential software issue concerning the personal e-SI M profile. As a result, vehicle telephone and Wireless Area Network (WLAN) hotspot functions via the personal e-SIM may operate with a delay or not operate sporadically. The problem has been rectified with vehicle software version 24-77-540 (RR21-24-11-540 for RR21/RR22, RR25 and SlSA-24-11-540 for RR11/RR12, RR31), which is included in 1ST A version 4.50.4x.
A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the rear axle differential which may have the internal circlips installed incorrectly.
A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.
Rolls-Royce Motor Cars NA is releasing this bulletin to provide information regarding the reactivation/repair for the Comfort Entry Access system. Repair kits have been created and are now available allowing for the reconnection and repairing of the Comfort Entry Access system.
Rolls-Royce Motor Cars NA is releasing this bulletin to advise that all vehicles added to this technical campaign must have the outer door handles checked and reworked by replacing the handle inserts where required. Replacement components are available and repair kits have been created to conduct the rework repair.
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
Service Action Tailgate spindle drive replacement
Comfort Entry Access System affected
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
0 owner complaints are on record with NHTSA.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
