What Ram C/V owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Ram C/V safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2016 | 0 | 0 | 0 | 0 | 0 | 198 |
| 2015 | 1 | 0 | 0 | 0 | 0 | 202 |
| 2014 | 7 | 0 | 0 | 2 | 0 | 185 |
| 2013 | 4 | 0 | 0 | 0 | 0 | 173 |
The vehicle systems named most often in Ram C/V complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
THE ACTIVE HEAD RESTRAINT IN THE PASSENGER SEAT ACTIVATED YET THE VEHICLE WAS NOT MOVING OR INVOLVED IN A FRONT OR REAR ACCIDENT TO CAUSE THE SYSTEM TO ACTIVATE.
TL* THE CONTACT OWNS A 2015 RAM C/V TRADESMAN. THE CONTACT STATED THAT THE HEATER FAILED TO FUNCTION. WHEN THE VEHICLE WAS IDLING, THE FAN WOULD RUN; HOWEVER, THERE WAS NO HEAT. THE CONTACT STATED THAT WHEN THE DEFROSTER FOR THE REARVIEW MIRROR WOULD STOP, THE HEATER WOULD FUNCTION NORMALLY. THE CONTACT ALSO STATED THAT THE HEATER CONTROL BUTTON FAILED. IN ADDITION, THERE WERE FIVE DIFFERENT SETTINGS FOR THE CONTROL SETTING. THE CONTACT STATED THAT IT TOOK TWO TO SEVEN MINUTES UNTIL THE HEAT STARTED TO OPERATE NORMALLY. WHILE DRIVING, IT ALSO TOOK 20 MINUTES TO GET THE WINDSHIELD TO DEFROST. THE CONTACT STATED THAT THE HEATER ACTUATOR FAILED TO SEND THE HEAT SIGNAL TO THE RIGHT SETTINGS. THE…
TL* THE CONTACT OWNS A 2014 RAM C/V TRADESMAN. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS TYSONS CHRYSLER DODGE JEEP RAM (2050 CHAIN BRIDGE RD, VIENNA, VA 22182) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CYLINDER HEAD BLEW OUT AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PART WAS ON BACKORDER AND WOULD NOT BE AVAILABLE UNTIL LATE DECEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,412.
AFTER DRIVING APPROXIMATELY 5MILES CHECK ENGINE LIGHT CAME ON. A FEW SECONDS LATER LOW FUEL WARNING APPEARED. FUEL INDICATOR GUAGE SHOWED NO FUEL. AT THIS POINT I HAD 3/4 TANK OF FUEL. I HAD TANKED UP THE DAY BEFORE. PM WAS JUST REPLACED ABOUT A MONTH AGO. DROVE VEHICLE BACK HOME, PARKED IN DRIVEWAY. DEALERSHIP WAS CLOSED AT THIS TIME ON SAT 6-29-19. I ONLY HAVE 38000 MILES ON THIS VEHICLE.
WHEN STARTING TO ACCELERATE THE TRANSMISSION AREA DOES A HARD JERK FORWARD FROM 1-2 GEAR. WHEN DOING A HARD STOP ALSO DOES A HARD LUNGE FORWARD WHICH HAS ALMOST CAUSE A COUPLE ACCIDENTS. THIS IS THE ONLY TIME I EXPERIENCE THE TRUCK DOING THIS.
THIS IS A FLEET VEHICLE USED FOR SECURITY SYSTEMS INSTALLATION. IN JUNE OF 2016 DRIVER NOTICED LARGE POOL OF ENGINE OIL ON THE GROUND UNDER THE PARKED TRUCK. THE TOP OF THE ENGINE HAD OIL POOLED UNDER MANIFOLD AND THE LEAK APPEARED TO BE COMING FROM THE OIL PRESSURE SENSOR. CLEANED THE ENGINE AND REPLACED THE SENSOR. THE TRUCK HAD 45,612 MILES ON THE ODOMETER AT THIS TIME. OIL LEAKAGE DETECTED SEVERAL TIMES SINCE BUT ORIGIN OF LEAK COULDN'T BE FOUND. ON 24 JANUARY 2019 THE TECHNICIAN WHO OPERATES THIS VEHICLE CAME OUT TO GO TO WORK AND NOTICED A LARGE POOL OF ENGINE OIL IN THE DRIVEWAY UNDER HIS TRUCK. HE CHECKED THE ENGINE OIL LEVEL AND THERE WAS NO OIL SHOWING ON DIPSTICK. HE ADDED OIL TO …
I HAVE A 2013 DODGE RAM TRADESMAN THAT WAS BUILT DEC 12, 2012. LAST 8 OF THE VIN ARE DG509430, THE ENGINE LIGHT CAME ON AND THE CODE SAYS AC BYPASS VALVE. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS A RECALL: RAM RECALL # N25, NHTSA COMPLAINT# 13V177000. NOW THE SERVICE DEPT AT DODGE AND THE CUSTOMER CARE CENTER SAYS MY TRUCK IS NOT ON THE RECALL. I WANT TO KNOW WHY, IS THIS JUST A COINCIDENCE, I THINK NOT. THE TRUCK HAS 39000 MILES ON IT
THE FUEL SENSOR FAILED AFTER ONLY 60,000 MILES. THIS APPEARS TO BE A COMMON PROBLEM WITH A POOR PRODUCT, ACCORDING TO WEB SEARCHES THAT I HAVE COMPLETED. THE GAS GAUGE GOES OFF AND ON LEAVING THE DRIVER WITHOUT A CLEAR IDEA OF THE STATUS OF THE FUEL. IN THE CASE OF CHILDREN IN THE VEHICLE IN THE WINTER, THIS IS DANGEROUS.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Water Quality When Mixed With Engine Coolant
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2013–2016, owners most often name: engine, electrical system, fuel/propulsion system. 12 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
