What Peterbilt 365 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Peterbilt 365 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 17 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 37 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 40 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 51 |
| 2020 | 1 | 0 | 0 | 0 | 0 | 49 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 47 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 47 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 50 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 38 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 34 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 28 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 22 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 20 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 24 |
The vehicle systems named most often in Peterbilt 365 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
THE ENGINE AFTERTREATMENT DEF FLUID SENSOR IN THE DEF TANK FAILS - SETTING A STOP ENGINE ERROR CODE THAT SHUTS THE TRUCK DOWN, RESULTING IN AN INOPERATABLE VEHICLE ON THE ROAD. ONLY WAY TO MOVE THE TRUCK IS WITH A WRECKER. DANGER TO DRIVER AND SURROUNDING VEHICLES. PART HAS A KNOWN DEFECT AND IS IN ALLOTMENT MODE THROUGH DEALERS.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
The verbiage in the Introduction section has been updated.
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
235 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage. 5 chassis have been added to the chassis list. The total chassis population is now 15,637.
105 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage. Total chassis population is 732.
This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
"The software is not yet available. The bulletin will be updated when more information is available."
"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21-015) based on one Vehicle Owner Questionnaire (VOQ) and supporting fleet reports. The reports indicated that the subject quarter fenders were prone to cracking and/or separation.After a comprehensive review of the data related to the quarter fender failures on the subject vehicles, ODI did not identify the existence of a safety-related defect trend. Quarter fender failures resulted in a warranty claim rate less th
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2025, owners most often name: engine and engine cooling. 1 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.