What Mercedes-Benz CLE owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Mercedes-Benz CLE safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2026 | 2 | 0 | 0 | 0 | 0 | 65 |
| 2025 | 1 | 0 | 0 | 0 | 0 | 74 |
| 2024 | 7 | 1 | 0 | 0 | 0 | 146 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 40 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 28 |
The vehicle systems named most often in Mercedes-Benz CLE complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2024 Mercedes-Benz CLE450 equipped with Continental Tires, Tire Line: Pro Contact Run Flat SSRMOE, Tire Size: 245/40/R19xl, DOT Number: 16Y0FBK38 PF850. The tires were original equipment. The contact stated that while driving approximately 65 MPH, the front passengerâs side tire had a blowout and tread separation. The vehicle was later towed to the residence of a family member, and a replacement tire of the same make and model was purchased and later mounted to the vehicle. The contact stated that approximately 6,000 miles later, the failure recurred with the replacement tire. The manufacturer and local dealer were notified of the failures, but no assistance was offered.…
THROTTLE LAG With the 2026 Mercedes CLE 300, throttle lag is driven by a combination of software programming, transmission behavior, and turbocharger dynamics working simultaneously.The following situation is when it usually occurs:Transitioning from a slow roll up a ramp (like the parking ramp at my condo) or pulling away from an intersection or traffic light or stop sign, you can catch the powertrain in its most vulnerable window for lag.:At low speeds, the combination of specific mechanical and software factors makes that hesitation much more pronounced:or a dead stop, the 9-speed transmission is usually sitting in 1st or 2nd gear. When you need a sudden burst of power to climb a ramp or …
SEVERE THROTTLE DELAY & UNPREDICTABLE ACCELERATION When applying pressure to the accelerator pedal at intersections or traffic lights, there is a substantial "dead zone" delay where the vehicle fails to respond or move forward. To prompt movement in normal traffic flow, I am forced to depress the accelerator pedal to the floor. Once the engine computer responds, the vehicle suddenly lunges forward in an abrupt, uncontrolled surge of power. I have to keep my foot ready over the brake âjust in caseâ. This is not something that happens every time so it isnât entirely predictable but it is safe to say at the very least 1in10 times when the conditions are as mentioned above. 2.Recent Near-M…
â"The 12.3-inch digital instrument cluster [Driver side Display on my 2025 Mercedes-Benz CLE 300 completely blacked out while the vehicle was in operation, ((entirely removing my access to critical vehicle telemetrics, including the speedometer, fuel gauge, milage, oil, and safety warning indicators)). I received no advance warning prior to the display failure. This is a severe safety hazard and a direct violation of FMVSS 101. I observed this defect for the first time today. This issue aligns identically with the defect parameters outlined in NHTSA Recall 26V281000 regarding the infotainment control unit reset loops." My 2025 Mercedes CLE 300 instrument cluster has suffered a total bla…
I am filing this safety complaint regarding my 2024 Mercedes-Benz CLE 300, VIN [XXX] , license plate [XXX] . My vehicle is currently affected by an active safety recall: NHTSA Recall 26V281 / Mercedes-Benz recall campaign 2025060014. The recall concerns the instrument cluster / infotainment control unit software. According to the recall information, the instrument cluster display may briefly interrupt, reset, remain blank, or otherwise fail to display important driving-related information, which can increase the risk of a crash. I attempted in good faith to resolve this issue through authorized Mercedes-Benz dealerships, including Mercedes-Benz of [XXX] Downtown LA, Mercedes-Benz of Bever…
The contact owns a 2024 Mercedes-Benz CLE 300. The contact received notification of NHTSA Campaign Number:Â 24V688000 (Park Brake, Back Over Prevention, Equipment). The contact stated that while the vehicle was stopped in traffic, the vehicle behind him ran into the rear end of the vehicle, causing him to be pushed into the vehicle in front of him. The contact stated that he applied the parking brake, but the vehicle did not stop as intended. There were no injuries and no medical attention needed. All vehicle involved sustained damage. There was no police report taken. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,000.
The contact owns a 2024 Mercedes-Benz CLE300. The contact stated while driving 65 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where unknown repairs were performed. The vehicle was repaired, and the contact was informed by the dealer that the vehicle could be picked up; however, the check engine warning light was still illuminated. The dealer kept the vehicle. The dealer diagnosed the vehicle with an unknown sensor failure. The contact then went to fuel the vehicle. The next time the contact was able to drive the vehicle, while driving 65 MPH, the accelerator was depressed; however, the vehicle failed to respond, and the contact was almost in a crash. Th…
The rise in the use of cell phones (texting,etc) while driving has been responsible for thousands of accidents all over the country. They create distractions for drivers but that is the sole responsibility of the driver. The problem with my car is one that is programed by Mercedes and involves the Sirius radio they installed in my car. The radio allows you to identify your favorite channels for easy access. However, the programming they have installed requires the driver to push 2 separate buttons to change a channel rather than a single button. This may seem petty on the surface, however, when you are traveling at 40-60 mph on a highway or busy local street with traffic lights looking for t…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Complaint Whining / humming noises (described as foghornâlike) from the drivetrain in the rear axle area during cornering. (figure 1) On the aboveâmentioned vehicles with a mileage up to 15,000 km (about 9,300 mi), noises can occur from the rear axle differential. Cause Drivetrain resonance caused by the gear mesh of the ring and pinion in the rear axle differential in combination with installed damper elements on the axle shafts. Remedy For precise noise analysis and localization, use the chassis ear/NVH kit and the following driving procedure: 1. Drive the vehicle in a tight circle with
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: ⢠Flashing without a speed limit ("â â"). ⢠Flashing when current vehicle speed is under speed limit. ⢠Flashing between US speed limit symbol and European speed limit symbol. NOTE: ⢠Verify that the concern falls under one of the attachment videos. If not, then it is outside of the scope of this LI. ⢠This also does not cover "Traffic Sign Inoperative" messages on the instrument cluster. Cause There are two identified reason
Complaint When using the oneâtouch (automatic) window closing function on one or both front door windows, the customer may report one of the following concerns: ⢠The window begins closing, then reverses direction before reaching the fully closed position. ⢠The window loses normalization and can only be closed by pulling and holding the window switch until the window reaches the fully closed position. Cause Currently under investigation. Remedy Please submit a TIPS case to the Body/Chassis/Entertainment inbox and provide the following information: ⢠A detailed description of the clien
Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the (A26/17 â MBUX multimedia system + instrument cluster (head unit)) to E333.8 / A236 904 19 00. Cause Head unit software (CIVIC206) Remedy NOTE: Do not replace any component parts The new Apple Music app version is now available. The app should automatically be downloaded and available. If the app is not shown available, check via the MercedesâBenz App Store directly in the vehicle and download the app. NOTE: Please refer to this LI in the warranty claim in the "Notes" section!
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by doubleâclicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") ⢠an XSS ticket may be n
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: ⢠Flashing without a speed limit ("â â"). ⢠Flashing when current vehicle speed is under speed limit. ⢠Flashing between US speed limit symbol and European speed limit symbol. NOTE: ⢠Verify that the concern falls under one of the attachment videos. If not, then it is outside of the scope of this LI. ⢠This also does not cover "Traffic Sign Inoperative" messages on the instrument cluster. Cause There are two identified reason
Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, September 3rd, 2026. After September 3rd, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in acc
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagnostic guide.
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. ⢠If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Information: Please refer to this document in the warranty claim and, after completing diagnosis, select the damage code corresponding to the component part that caused the problem. ⢠If the noise stops when the door trim is removed,
Complaint DAB, FM, or SDARS radio reception is limited, only a few stations are found. Cause The firmware installation was incomplete. Remedy In the A26/17 control unit "MBUX multimedia system" (head unit), use XENTRY to carry out the special process "All Modules"; this will reinstall the firmware completely.
Complaint Leakage/oil leakage at drive pinion sealing ring (input shaft) (Figures 1-2) Minor leakage/slight seepage at coupling flange nut at drive pinion (Figures 3-4) Cause Damage to sealing ring during production process or insufficient use of lubricating paste during assembly of collar nut on coupling flange Remedy If any of the above-mentioned customer complaints are present, or if oil leakage or seepage is found at the front axle differential during a workshop visit, the following steps must be performed: If oil leakage is found at drive pinion sealing ring (input shaft): ⢠Remove coup
Complaint "Key Not Detected" message appears on the IC while driving even though the key is in the car and no doors have been opened. Cause EZS SW Remedy Confirm that the message is not due to the driver's door being opened and that the door latch is reading properly. For vehicles that do not have the above issues, EZS SW is released for option code 805 ONLY. For all other vehicles, the SW is still in development. Current workaround is to ensure that the key is left on the antenna in the storage compartment.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2016–2027, owners most often name: engine, electrical system, power train. 10 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
