What Lexus CT owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Lexus CT safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2019 | 0 | 0 | 0 | 0 | 0 | 33 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 49 |
| 2017 | 4 | 0 | 0 | 0 | 0 | 150 |
| 2016 | 3 | 0 | 0 | 99 | 99 | 179 |
| 2015 | 19 | 3 | 1 | 4 | 0 | 222 |
| 2014 | 22 | 1 | 0 | 2 | 0 | 262 |
| 2013 | 45 | 4 | 1 | 3 | 0 | 289 |
| 2012 | 53 | 3 | 0 | 2 | 0 | 274 |
| 2011 | 27 | 2 | 0 | 1 | 0 | 269 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 41 |
The vehicle systems named most often in Lexus CT complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
While driving normally one day, all the brake lights on the dash came on and my stopping power was diminished. I pulled the trouble codes and the only code was C1391 which indicates an "Abnormal Leakage in the Accumulator". This is a major safety concern and a costly repair if left to the customer.
Brake booster stopped working. Brake efficiency declined, ABS and stability control stopped working. Brake master cylinder and brake booster had to be replaced.
The horn quit working, but the alarm that came from the horn still works. I suspect it's the clock spring.
This is a known defect covered under Customer Support Program 21-LE-01. Lexus failed to notify me despite regular service at their dealership. I was forced to pay $3,000 for a safety defect that should have been covered
The vehicle's Brake Booster Pump Assembly and Brake Accumulator are exhibiting signs of imminent failure. While the vehicle is in "READY" mode and stationary (in Park), the brake booster pump cycles on and off at an abnormally high frequency (every 15-30 seconds). Additionally, an audible hissing or "squawking" noise can be heard from the brake actuator assembly after the pump cycles, indicating an internal pressure leak within the accumulator. This condition creates a significant safety hazard. If the brake booster pump fails due to this excessive cycling caused by the internal leak, the vehicle will experience a sudden loss of power braking assist. This would result in an unexpectedly har…
I am submitting a formal complaint regarding Lexusâ refusal to correct a known safety-related defect under Customer Support Program (CSP) 21LE01. My vehicle meets all criteria outlined in the program, yet Lexus denied coverage. Details: 1.Program Coverage: CSP 21LE01 covers Brake Booster and Brake Booster Pump assemblies for internal malfunctions verified by Diagnostic Trouble Codes C1391, C1252, C1256, or C1253. Coverage extends 10 years or 150,000 miles, whichever comes first. 2.Vehicle Qualification: â¢Mileage: under 150,000 miles â¢Model year/production range: covered under CSP 21LE01 â¢Symptoms: brake-system warning lights, reduced braking performance, and internal malfunctions â…
There is an issue with the brake booster and brake booster pump assemblies that causes this vehicle to brake poorly. These parts are known to malfunction in Lexus CT 200h models and recognized by Lexus/Toyota. This issue needs to be extended into a recall for the vehicle due to the danger it poses while braking. Lexus/Toyota have acknowledged the issue via their letter: Customer Support Program 21LE01. The original publication of this program was issued on May 20, 2021. Within the letter they recognize that these parts will commonly break down. They issued a brief coverage on vehicles affected. A primary coverage on vehicles prior to November 30, 2022, and a secondary coverage on vehicles wi…
My daughter was driving home at night and the vehicle brakes did not respond normally after coming to a gated entry, she was able to stop with limited braking power and luckily she did not get into an accident. The vehicle gave no warning prior to the incident, and started to show all 4 lights on the dash after the fact;BRAKE, CAUTION, ABS, Stability Control with a beeping sound. She had to stop the vehicle immediately because we felt if was unsafe to do so. The car was stored in the garage for a few days waiting for the codes to get scanned but after starting it the errors were gone, I was able to take a long drive without a problem. Then once again while driving (not when starting the v…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Some 2005 â 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
All VINs under 21LE01 are expired as of July 10, 2025 Although the Brake Booster and Brake Booster Pump Assemblies are covered by Lexusâ New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customersâ ownership experience. Lexus is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Some 2010 â 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ¢. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgardâ¢. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2010 â 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ¢. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgardâ¢. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2005 â 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
Some 2005 â 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
Some 2005 â 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautiona
Some 2005 â 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautiona
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2019, owners most often name: service brakes, engine, electrical system. 173 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
