What Honda Prologue owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Honda Prologue safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 11 | 0 | 0 | 5 | 0 | 6 |
| 2025 | 150 | 5 | 0 | 3 | 0 | 14 |
| 2024 | 842 | 12 | 1 | 13 | 0 | 25 |
The vehicle systems named most often in Honda Prologue complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I have just 25k miles on the car and the constant velocity joints are noisy when I turn.
Turning the wheels both forward and backward while moving causes a pinging sound in the CV joint. I have started hearing this noise after 20,000 miles and the noise is getting louder. I am concerned either the axle will give out or the CV joint will break causing an accident.
Took car to Ed Voyles Honda to get several issues addressed, one of which was this recall. Other issues were fixed but for this recall I was told that they don't actually replace the camera until there is an issue. Recall issue was not addressed.
I purchased a new Honda EV earlier this month, but after several weeks, the HondaLink App is still not working properly. I have contacted both OnStar and North Honda multiple times. Both have said they completed the required work, but the issue remains unresolved. I also have to follow up every few days instead of receiving proactive updates. HondaLink is very important for EV owners, including vehicle status, location, remote charging, remote climate control, and EV programs such as National Grid home-charging incentives. At this point, I still do not know when this issue will be resolved. If I had known about this issue before purchasing the vehicle, I believe it would have been treated…
Thumping noise from front axle had repaired and it just came back a month later. It happens when you are at a slow speed and turning the wheel all the way like when you are parking mostly.
Backing out of parking space when reverse auto braking suddenly deployed with an extremely harsh jolt wirh a whiplash effect. A person was in the distance approx 40 feet behind not close enough to deploy.
My car has a recall for a defective rareview camera (showing all black). I took it to the dealer 2 months ago and they told me that i have to wait for a camera replacement and that they do not know when the part will be available. This is a major safety issue for me and I am not sure how to expedite the process. Or what are the alternatives as I need a car but do not feel safe driving it. Thanks!
At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Owner Notification Letter - Certain 2024 Prologue vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector.
Owner Notification Letter - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.
Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.
Dealer Message - Due to software programming issues, the cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.
Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.
Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.
Service Bulletin - Insufficient silicone application to the DC-DC converter can result in excessive heat exposure during charging, leading to overheating of the Power Distribution Control Module (PDCM) and possibly rendering the charging system inoperative.
Dealer Message - During the manufacturing process, insufficient silicone was applied to the DC-DC converter which may lead to excessive heat exposure, causing the Power Distribution Control Module (PDCM) to overheat and potentially rendering the system inoperative.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2024–2026, owners most often name: steering, suspension, electrical system. 1,003 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
