What Ford EcoSport owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Ford EcoSport safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2022 | 11 | 2 | 0 | 0 | 0 | 16 |
| 2021 | 259 | 7 | 1 | 5 | 2 | 42 |
| 2020 | 399 | 7 | 8 | 26 | 0 | 64 |
| 2019 | 460 | 7 | 2 | 5 | 1 | 69 |
| 2018 | 726 | 18 | 2 | 10 | 0 | 95 |
The vehicle systems named most often in Ford EcoSport complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The authorized Ford dealer failed to properly execute the safety recall repair. They twice filled my 1.0L EcoBoost wet-belt engine with standard domestic XO5W20BSP oil instead of the manufacturer-mandated, recall-specified WSS-M2C948-B oil. once under interm recall they replaced long block, second part of recall they repaired recalI but put wrong spec oil in again. car has been driven 6,000 miles on the wrong oil, creating a renewed risk of timing belt delamination, oil pump starvation, and sudden engine failure on the highway.
I've had the same recall fixed on this car three times and once again on XXX myself and my husband were in the car driving and the wrench light and engine light came on and my car went into limp mode it wouldn't go above like 35mph I actually caught this on video and my husband was trying to make a u turn in a parking lot to come back home and the motor lost all power,no braking power or steering which caused us to hit a pole and this time caused whiplash on my husband and four fractured vertabre in my back,I've been reporting to ford and threw this service after the third oil pump tensor belt fix that the motor was still loosing power out of no where and ford has refused to help me and now …
My 2022 Ford EcoSport has approximately 27,000 miles. I began experiencing a repetitive rotational thudding noise coming from the front of the vehicle while driving. The noise occurs while the vehicle is moving. On September 1, 2026, I took the vehicle to NTB for inspection. NTB diagnosed the vehicle as needing both front wheel bearings and tie rods at approximately 27,000 miles. I am concerned about multiple steering/wheel components requiring replacement at such low mileage. Failure of a wheel bearing or tie rod could affect the driver's ability to safely control the vehicle if the components continue to deteriorate or fail while driving. The vehicle and affected components are available f…
The low brake fluid warning came on my dash as I tried to stop at a stop sign. I tried again to depress the brake pedal and the brake pedal was not moving. It was like it was locked in place. The second time I tried to push the brake, the warning flashed that I had no brake fluid. I managed to avoid traffic and the treeline, but sailed over a guide sign and into a cluster of power lines. Two of the lines were pulled out of the ground from the force of the impact. I checked the brake fluid reservoir and I do in fact have brake fluid within the specified range. My brakes should have worked.
While in traffic, the brakes were pressed, the car did not brake and I had to swerve to try to avoid one collision and caused another one. The steering wheel airbag did not deploy and the vehicle i hit was struck twice.
2019 Ford EcoSport 1.0L, VIN [XXX], 23,338 miles. Ford Safety Recall 23S64/NHTSA 23V-905 was performed by Rod Baker Ford in September 2025. Repair order XXX was opened XXX and the recall work was completed/invoiced XXX at approximately 22,812 miles. The repair included replacement of the timing belt, oil-pump drive belt and oil-pump drive-belt tensioner. The Ford repair order documents the 23S64 completion and the replacement parts. On XXX, at approximately 23,338 miles, the engine suffered a catastrophic failure in traffic. This was only approximately 526 miles after the 23S64 repair. Initial diagnosis found no compression. Hawk Ford subsequently diagnosed failure/collapse of timing-belt t…
after my oil pump recall was done, the check engine light came on and is reading code P04DB.
Kept like revving the engine like it was whining tight never show no check engine light nothing ever showed up was driving down the road and the car completely shut off no warning signs no nothing all was coming out of it like a oil pump or something had went out in the car.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
Certain Model Year Multiple Vehicles Ford Pass/Lincoln Way Connectivity Concerns
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cy
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES â UPDATE SYNC SOFTWARE
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in t
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the conditio
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface modul
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that the engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2018–2022, owners most often name: engine and engine cooling, engine, power train. 1,855 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
