What Chevrolet City Express owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Chevrolet City Express safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2018 | 1 | 0 | 0 | 0 | 0 | 278 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 891 |
| 2015 | 10 | 1 | 0 | 2 | 0 | 1,094 |
The vehicle systems named most often in Chevrolet City Express complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2015 Chevrolet City Express. The contact received notification of NHTSA Campaign Number: 25V676000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon exiting the vehicle on several occasions, the contact felt an electrical shock from the exterior of the front driver's side door. The contact had replaced the batteries; however, the failure persisted. Additionally, the contact stated that the vehicle was difficult to start. The contact stated that upon disconnecting the fuel pump fuse and connecting an aftermarket fuse to the vehicle, the vehicle was able to start. The contact switched the original and the a…
The contact owns a 2015 Chevrolet City Express. The contactâs spouse stated that while starting the vehicle, the message âPassenger Air Bag Offâ was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,920.
The contact owns a 2015 Chevrolet City Express. The contact stated that while operating the vehicle, the front driver's and passengerâs side air bag warning lights remained illuminated. The contact stated that initially the front passengerâs side warning light was illuminated and one month later the front driverâs side air bag warning light remained illuminated. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 33,000.
My Airbag Readiness Light started blinking. I took vehicle to dealer for service. No trouble codes were found. Issue was found with Passenger Presence Module. Dealer advised that this is part of the seat that has been discontinued and that no repairs are available for the vehicle. I found a GM Engineering Information bulletin on your website that states the exact conditions that I am seeing with my vehicle. It instructs Technicians to replace two modules and two sensors and to send the old parts to GM Engineering for root cause analysis. But apparently, these parts have been discontinued. I now have a vehicle in which the airbag protection system may not work properly, especially to protect …
I had purchased a set of four Cooper Discoverer HT3 185/60R15C 94T C Tires on 09/11/20. Since that time, three of the four Tires have failed due to Sidewall Failure. Luckily, the scenarios did not result in "Blowouts" in which control of the vehicle would have been compromised. I returned to the National tire and Battery where the tires were purchased after the first incident and was told that the Sidewall Damage was my fault as I had obviously hit a curb. I informed the young man in charge that this was highly unlikely as it was the inner Sidewall of the Tire and no "Scuff Marks" were present. He declined to assist me in any warranty replacement as I did not purchase their "Road Hazard Insu…
My vehicle was never corrected for the Recall described below, from my recollection. My understanding is that the 2015 Chevrolet City Express van was recalled due to an issue with the passenger-side airbag sensor, which could incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. The defect: in affected vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. The hazards: if the passenger frontal air bag does not…
FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA
TL* THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED AND THE SERVICE STABILITY TRAC (ABS) LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CHAPMAN CHEVROLET LOCATED AT 6925 ESSINGTON AVE, PHILADELPHIA, PA 19153) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE THE BRAKE LINES FLUSHED AND THE POWER BRAKE BOOSTER AND STEERING SENSOR CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 16,791. THE VIN WAS INVALID.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PI to help diagnose A/C concern
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customerâs vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more an
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an ownerâs manual and warranty insert containing this information in English and Spanish.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2015–2018, owners most often name: air bags, electrical system, fuel/propulsion system. 11 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
