What Cadillac STS owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Cadillac STS safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2012 | 0 | 0 | 0 | 0 | 0 | 695 |
| 2011 | 7 | 1 | 0 | 2 | 0 | 1,234 |
| 2010 | 4 | 0 | 0 | 0 | 0 | 1,224 |
The vehicle systems named most often in Cadillac STS complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The steering wheel became uncontrollable while idle and can't turn the steering wheel without picking up speed. While stopped you can't turn the steering wheel, it's like trying to turn it while the engine is off.
WE OWN A 2011 CADILLAC STS. RECENTLY MY WIFE WAS LEAVING FOR WORK AND ALL OF A SUDDEN I FELT THE HOUSE SHAKE. MY WIFE WAS REVERSING OUT OF THE DRIVEWAY WHEN SHE APPLIED THE BRAKES. THE PEDAL WAS SO HARD SHE COULD NOT PRESS THE PEDAL DOWN. TO AVOID A CRASH SHE PUT THE CAR INTO DRIVE TO KEEP IT FROM GOING INTO THE STREET. ONCE SHE WAS ABLE TO KEEP THE VEHICLE OUT OF THE STREET SHE PUT THE CAR IN NEUTRAL, BUT THE BRAKES WERE STILL NOT RESPONDING. THATS WHEN OUR HOME BECAME OUR CAR STOPPER. I DROVE THE CAR AFTERWARDS AND THE BRAKE PEDAL WAS STILL HARD AND WOULD NOT HOLD THE CAR FROM MOVING WHEN IT WAS PUT INTO GEAR. I CONTACTED THE LOCAL DEALERSHIP WHO INFORMED ME THAT IT WOULD TAKE AT LEAST 3 T…
FUEL LEAKING ONTO EXHAUST SYSTEM HAD TO TOW TO DEALER DUE TO FREIGHTING EXPERIENCE OF POSSIBLE FIRE AND INJURY TO MYSELF AND OTHERS. DEALER STATED COST WOULD BE A MIN. 1000 DOLLARS WOULD HAVE TO REMOVE FUEL TANK TO ACCESS PROBLEM AND STATED A TWO DAY WAIT ON PARTS TO REPAIR ..CAR HAS 16000 MI ON IT. WHAT A TRIAMINIC EXPERIENCE.
PASSENGER SIDE HEADLAMP FAILED AFTER CONDENSATION BUILD UP IN THE HEADLIGHT ASSEMBLY. I HAVE THE HID HEADLAMPS AND CHANGED THE BULBS CHECKED ALL THE FUSES AND RELAYS BUT IT STILL WILL NOT WORK CONSISTENTLY. I TOOK IT TO THE DEALER AND WAS TOLD THE ASSEMBLY NEEDED TO BE CHANGED AND IT WAS NOT COVERED AS BECAUSE THE CAR IS OUT OF WARRANTY AT 53000 MILES. THE COST IS $1695 THEY SAID THE LIGHT FAILED BECAUSE THE SEAL IS BAD AND THIS ALLOWED CONDENSATION TO BUILD UP. I CHECKED AROUND AND NOTICED THAT THIS IS AN ONGOING PROBLEM FOR CADILLAC SRX 2010 MODEL YEAR AND NEW OWNERS. SINCE THE PROBLEM IS SO WIDE SPREAD IT SEEMS MORE LIKE AN ENGINEERING DEFECT THAT SHOULD BE COVERED EITHER BY A RECALL OR …
2011 CADILLAC STS. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL ACTIVATED ON ITS OWN. *SMD UPDATED 09/17/15*LJ UPDATED 09/21/15.*JB UPDATED 09/22/15*JB
TL* THE CONTACT OWNS A 2011 CADILLAC STS. WHILE DRIVING AT 40 MPH, ALL THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE, THE NAVIGATION SYSTEM FAILED TO FUNCTION, AND THE BACK UP SENSORS CHIMED WITHOUT ANY OBJECT BEHIND THE VEHICLE. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE. UPDATED 7/29/15*CN UPDATED 10/17/2017*CN
DRIVING HOME ON THE INTERSTATE AT THE POSTED 70 MPH SPEED MY ELECTRONIC STABILITY LIGHT GOES OFF AND THE CARS ENGAGED SUDDENLY BEGINS TO RAPIDLY POWER DOWN. A FEW MOMENTS LATER I WAS UNABLE TO MAINTAIN 40 MPH AS THE TRANSITION REVIVED TO 2X NORMAL LEVELS. I WAS FORCED TO PULL OFF THE INTERSTATE AND TURN OFF THE CAR FOR A FEW MINUTES, RESTART THE CAR AND DRIVE WHILE THE TRANSITION LIGHT REMAINED LIGHT UP. OVER THE PAST COUPLE WEEKS THE ELECTRONIC STABILITY LIGHT/ENGINE POWERING DOWN SITUATION HAS BECOME MORE FREQUENT AND ALMOST A DAILY SITUATION I EXPECT--NOT A COMFORTING FEELING WHEN ON THE INTERSTATE. I TOOK THE CAR THE A LOCAL MECHANIC TODAY AND FOR ONCE THE TRANSMITION LIGHT WAS NOT ON …
WHEN I BACKED OUT OF MY CARPORT AND APPLIED MY BRAKES IT WOULDN'T STOP. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T MAKE THE CAR DO IT AGAIN. THE BRAKES WHEN I BACK UP STILL DOES NOT STOP MY CAR INTERMITTENTLY, UNTIL I STEP ON BRAKES 3 OR 4 TIMES. THIS IS FRIGHTENING. THE DEALERSHIP WOULDN'T EVEN TAKE A LOOK AT MY BRAKES. *TR
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customerâs vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more an
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This service bulletin provides information on Tire Sidewall Irregularities.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2012, owners most often name: electrical system, exterior lighting, service brakes. 11 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
