What Cadillac DTS owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Cadillac DTS safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2012 | 0 | 0 | 0 | 0 | 0 | 313 |
| 2011 | 16 | 4 | 0 | 6 | 0 | 1,152 |
| 2010 | 22 | 3 | 0 | 5 | 0 | 1,117 |
The vehicle systems named most often in Cadillac DTS complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Airbags did not deploy in a rear end crash. Seat belts may have failed as well. Car is located at an offsite strorage facility for insurance purposes. I suffered head trauma and a concussion. Bruising on my torse from what I believe was from the seatbelt. Car is totaled and no inspection has been done by a service center. Insurance will be doing a valuation of the value only. No warning lights or messges were visible prior to the accident.
Car power shut off while driving on the highway to church and almost got in an accident. Pulled to the side and smelled smoke. Lifted the back seat and opened the fuse box and looked. Lifted the fuel pump fuse and it was burnt. Me and my family got stuck on the side of the highway instead of church and spending time on a holiday.
I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox). When the fuse pump relay overheated it shut fuel down going to the fuel pump, which caused the engine to stall. When the engine stalled the car cut off, causing me to loose power steering. Because I was traveling in the middle lane of a three lane expressway at a high rate of speed, the vehicle started deaccelerating and I couldnât control the vehicle with no power steering, I couldnât get over to the shoulder. This nearly caused a wreck putting me in harm, because vehicles around me were accelerating at 55 to 70mph.…
The contact owns a 2010 Cadillac DTS. The contact stated while driving 25 MPH, the vehicle shut off. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway. The contact was able to restart the vehicle and drove to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that upon starting the vehicle, the vehicle started and shut off immediately. The contact stated she smelled a burning plastic odor coming from the rear seats. The contact stated that upon lifting the rear middle seat, she noticed that fuses had melte…
The vehicle "service Airbag " warning keeps flashing. Should I keep driving this vehicle, Is my safety and the safety of other drivers at risk? I've reported this to the GMC dealers in my local area, but the want to charge me $125.00 to $169.00 dollars to perform a diagnostic. My concern is for safety of myself and others. Can this problem be fixed at a minimal or no price.
The contact owns a 2010 Cadillac DTS. The contact stated that the vehicle was taken to a local dealer for an oil change and he was informed of an oil pan leak coming from a bolt-on undercarriage causing damage to the engine. The dealer offered to repair the oil leak however, the contact declined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,000.
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THEY NOTICED A LEAK UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487; (708) 429-6600) AND WAS INFORMED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THE FRONT AND REAR MAIN SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
CHECK ENGINE LIGHT KEEPS COMING ON AFTER A CHECK AND RESET. THE CAR HAS A LOST OF POWER AND RUNS REAL SLOW THAN ITS LIKE THE PROBLEM NEVER EXISTED. THIS IS THE CODE I KEEP GETTING. P0420 CODE BAD CATALYTIC CONVERTER
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customerâs vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more an
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This service bulletin provides information on Tire Sidewall Irregularities.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2012, owners most often name: electrical system, engine, air bags. 38 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
