What Bentley Bentayga owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Bentley Bentayga safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 55 |
| 2026 | 0 | 0 | 0 | 0 | 0 | 154 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 228 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 109 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 499 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 584 |
| 2021 | 1 | 0 | 0 | 0 | 0 | 700 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 694 |
| 2019 | 1 | 0 | 0 | 0 | 0 | 589 |
| 2018 | 1 | 0 | 0 | 0 | 0 | 750 |
| 2017 | 9 | 1 | 0 | 1 | 0 | 660 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 81 |
The vehicle systems named most often in Bentley Bentayga complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2019 Bentley Bentayga. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the contact smelled an abnormal fuel odor inside the vehicle. There was no warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 23V592000 (FUEL SYSTEM, GASOLINE) and 20V321000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recalls. The contact had not noticed the fuel odor until the vehicle was serv…
On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as lit…
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
The contact owns a 2017 Bentley Bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,500.
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The …
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USING ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE T…
BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE STOPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKING OUT AT 300-400 YARDS IT DISREGARDS THAT INPUT TAKING ONLY THE 100 YARD INPUT. WHAT THEN HAPPENS IS THE CAR ON REALISING THAT THE STATIONARY OBJE…
BENTLEY LANE ASSIST - MAJOR ISSUE THE BENTLEY LANE ASSIST IS SUPPOSED TO KEEP YOU IN A LANE, HOWEVER TWICE NOW I HAVE BEEN TRAVELLING ON A TWO WAY ROAD AND IT HAS TAKEN ME WITH A VIOLENT STEERING MANOEUVRE INTO ONCOMING TRAFFIC. THE ISSUE IS THAT WHEN YOU ARE IN A TWO LANE ROAD AND THE ROAD MARKINGS IN THE CENTRE LINE SPREAD APART FOR A LEFT TURN AREA, THE CAR WILL OFTEN FOLLOW THE OUTSIDE LINE INSTEAD OF THE INSIDE LINE, THAT LINE TAKING YOU INTO ONCOMING TRAFFIC. YOU THEN NEED TO VIOLENTLY YANK THE STEERING TO CORRECT HE LANE ASSIST. I TOOK THE VEHICLE IMMEDIATELY TO BENTLEY AFTER THE SECOND OCCASION AND THEY FAILED AGAIN TO FIND THE FAULT. THEY ASKED ME IF I COULD VIDEO IT HAP…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Windscreen replacement criteria whilst under manufacturers warranty.
Service info: Paint Damage/Anomalies | All Models
Real Wear Setup and Guide using VYSOR
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident ⢠Engine overheat warning in the DIP (Engine overheating) ⢠Unusual cooling fan operation at high temperatures ⢠P19F700: Low engine coolant temperature indicator lamp coolant too warm ⢠Signs of coolant in the vacuum hoses for switch valve N649
Steering Rack Requires Replacement | Bentayga | 17-18MY
Service info: Leather Damage/Anomalies | All Models
Subframe Mount Control Unit - Calibration Update | Bentayga Series | 26-27MY (SC26/16) Technical background: On the affected vehicles the current dataset in the J931 power unit mounting control unit causes unintended active operation of the engine mount. The updated calibration replaces the existing dataset with a revised version, deactivating the active mount function.
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident: ⢠Engine overheat warning in the DIP (Engine overheating) ⢠Unusual cooling fan operation at high temperatures ⢠P19F700: Low engine coolant temperature indicator lamp coolant too warm ⢠Signs of coolant in the vacuum hoses for switch valve N649
Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing
ODIS Error Message â Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicleâs current configuration, communication faults, or problems with the SVM code being applied.
My Bentley App - Enhancements (Implemented in App Version 5.20) Customers may report variations in the behaviour or availability of certain features within the My Bentley App. These observations are associated with earlier application versions. Enhancements are available to improve functionality and overall user experience.
Onboard Charger Sporadic DTCs | Bentayga Series. Customer statement / workshop findings: The diagnostic address for the on board charger, 00C6, is storing DTC P31CD00 â Charge cover A activation locking
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2016–2027, owners most often name: air bags, service brakes, electrical system. 12 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
