What Audi e-tron Sportback owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Audi e-tron Sportback safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 41 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 655 |
| 2022 | 14 | 0 | 0 | 0 | 0 | 621 |
| 2021 | 5 | 0 | 0 | 0 | 0 | 538 |
| 2020 | 3 | 0 | 0 | 0 | 0 | 468 |
The vehicle systems named most often in Audi e-tron Sportback complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
- Vehicle was brought in operable condition to Audi service center for NHTSA recall numbers 25V900 and 26V240 on 06/18/26. - On 06/19/26, the Audi service center informed me after completing the 90TV software update (25V900) that every single light is on, on the dash and that they have to do a battery evaluation. - On 06/23/26, the Audi service center informed me a TAC ticket was created and they were waiting for a response. - On 06/30/26, the Audi service center informed me that they will have to replace a gateway control module after being informed by their TAC department while adding that the module is on backorder. - The vehicle as of today (09/17/26) is still at the Audi service center …
2021 Audi e-tron, 44,749 miles. Right after a scheduled service at Audi [XXX] on XXX, I noticed a loud droning/humming noise from the drivetrain while driving. The noise tracks with vehicle speed - it gets louder and higher-pitched as the car goes faster. I called the dealership to report it as soon as I got the car back in late XXX. Nobody responded. The noise is still present today, roughly five months later, at about 48,000 miles. The symptom matches Audi's own technical service bulletin 2047920 (rev 7), which covers 2020-2025 Audi vehicles including the e-tron: a humming/booming noise while driving whose frequency rises with speed, caused by mechanical damage to the front wheel bearing.…
The integrated high-voltage powertrain / single-speed transmission unit is failing, causing severe mechanical chattering, rapid actuator cycling, and vibration under the vehicle. This failure follows a recent catastrophic, unexplained total loss of traction/HVAC coolant while at a previous Audi dealership. Audi is aware of systemic coolant migration issues into the electric drive motors on 2022 e-tron models under Technical Service Bulletin (TSB) #2073858, where coolant breaches internal seals and compromises the gearbox oil, causing mechanical failure. The current dealership has taken a fluid sample but refuses to share the results, denying a high-voltage drivetrain warranty submission and…
While driving my 2021 Audi e-tron Sportback Prestige, the high-voltage battery warning light illuminated on the dashboard. At the same time, regenerative braking stopped functioning, resulting in reduced energy recovery and a noticeable decrease in driving range. Before taking the vehicle to an Audi dealership, I had the diagnostic trouble codes read by an independent repair shop. The technician advised me to take the vehicle to Audi because the diagnostic information reportedly indicated a potential high-voltage battery thermal runaway condition. I took the vehicle to an authorized Audi dealership. The dealer cleared the fault codes and returned the vehicle to me without replacing any hig…
Component/System: Service Brakes, Hydraulic / Brake Pedal Assembly / Steering Linkage Description of Defect: A progressive mechanical noise and physical sensation occurs during driving transitions involving the brake, accelerator, and steering column. After the brake pedal is fully released and the accelerator is pressed, or when the steering wheel is turned, a distinct loud "thunk" and a sliding/dragging sound emanate from the brake pedal assembly area. When the accelerator is released, a secondary "click" sound is heard and felt through the controls. This condition did not exist when the vehicle was new and has progressively worsened in frequency and volume. The symptoms suggest a binding…
Running 4430 MMI/MIB3 software (that was release almost 2 years ago) and now have stereo EQ settings that reset on their own, personalized favorites that delete on their own, and other personalization settings that reset on their own. Happens every 6-24 hours if settings are adjusted. Audi knows about it, refuses to allow dealers to update to newer software that will fix these since there are updated available that solves.
A vehicle was taken to a collision repair facility following minor front-end damage. At intake, the repair facility documented visible exterior damage but did not perform or document an underbody inspection, which is necessary to assess high-voltage battery integrity in electric vehicles. After the vehicle entered teardown, the repair facility later claimed that the high-voltage battery was damaged and recommended that the vehicle be declared a total loss. This determination was made without documented evidence of required OEM diagnostic procedures and without initial intake documentation supporting battery damage. The sequence and timing of documentation raises concern that the battery da…
After dealership service and recall-related calibration work, my vehicle developed multiple safety-related issues that did not exist prior to service. The dealership documented a diagnostic trouble code for âHybrid/EV Battery Thermal Runaway Detectedâ (P29FF00), a critical high-voltage battery safety fault. Instead of diagnosing and repairing the root cause, the dealership cleared the fault code and returned the vehicle to me, stating it was operating as designed. Following this, the vehicle has exhibited abnormal and unsafe behavior, including significant and inconsistent loss of driving range, irregular energy consumption, regenerative braking issues, and braking concerns such as…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This bulletin provides general information about the current tpp issues for Audi connect.
This bulletin provides information when the horn sound quality is poor.
This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
A particularly noticeable factor is the vibration of the air column in a tire. When a tire starts to vibrate because of the road contact, this can lead to cavity resonances inside the tire that are transmitted via the wheel rim and the running gear to the vehicle interior. Because of the vehicle design and due to the specific properties of different wheel and tire combinations, a whining noise can occur at high speeds. This is a result of toroidal resonance whose frequency is noticeable between 180 - 250 Hz irrespective of the vehicle speed.
This bulletin provides information when there are cracks on the friction ring surface on ceramic brake discs.
This bulletin provides information when there is a wheel/tire imbalance.
This bulletin provides information for all models regarding brake sounds.
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
This bulletin provides information when there is corrosion on the friction survace of steel brake discs.
This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
This bulletin provides information about leather care and seat repair.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2020–2025, owners most often name: electrical system, fuel/propulsion system, power train. 22 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
