Dolcezza Sugar Cookie Dough Gelato Recall: Listeria Contamination Risk

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Contact the company & request your remedy

Recalling firmTotally Cool, Inc.38 Gwynns Mill Ct, N/A · Owings Mills, MD 21117-3512

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

Totally Cool is recalling Dolcezza Sugar Cookie Dough Gelato products that may contain Listeria monocytogenes. This bacteria can cause serious illness, so affected products should be discarded to avoid potential health risks.

Why it’s dangerous

Listeria monocytogenes is a bacteria that can cause serious infections, especially in vulnerable groups like pregnant women, newborns, and the elderly. Contaminated gelato may lead to illness if consumed, though the risk is not immediate.

Who’s affected

Anyone who purchased Dolcezza Sugar Cookie Dough Gelato with Best By dates between May 20, 2024 and June 20, 2025 is affected. Infants, pregnant women, and elderly individuals are at higher risk due to Listeria's potential to cause severe infections.

How to tell if you have this one

Check for Dolcezza Sugar Cookie Dough Gelato products with a UPC 857838006618, packaged in paper containers, and Best By dates from May 20, 2024 to June 20, 2025. Products come in sets of 8 containers per case.

Brand
Totally Cool
Category
Food

Based on the official FDA remedy

What to do — step by step

Discard Product
Immediately discard any Dolcezza Sugar Cookie Dough Gelato with the UPC 857838006618 and Best By dates between May 20, 2024 and June 20, 2025.

✎ GovInfoNow

Questions people ask

Is this product safe to eat?

The recall states there is a possible contamination with Listeria monocytogenes, so it is not safe to consume. Discard the product immediately.

What is the best way to check if my product is affected?

Check the UPC code on the product, which should be 857838006618, and ensure the Best By date falls between May 20, 2024 and June 20, 2025.

How can I get a refund or replacement?

The recall record does not mention refunds or replacements; the remedy is not specified.

Take action

Contact Totally Cool

We’ve drafted a message you can send Totally Cool to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall F-1599-2024 — Totally Cool Totally Cool

Hello,

I own a Totally Cool that is covered by recall F-1599-2024 from Totally Cool.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #F-1599-2024 (June 13, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for F-1599-2024 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Totally Cool, Inc. recalls Dolcezza Sugar Cookie Dough Gelato 16 fl oz/1 pint, UPC 857838006618. Packaged in paper containers, 8 containers per

Use caution until it’s fixed