A sudden loss of drive power increases the risk of a crash.
A sudden loss of drive power increases the risk of a crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
We’ve drafted a message you can send Mercedes-Benz USA, LLC to request your refund or repair — edit it as you like.
Subject: Recall 24V372000 — Mercedes-Benz USA, LLC MERCEDES-BENZ EQS SUV 580 4MATIC (2025) recall — Electrical System Hello, I own a MERCEDES-BENZ EQS SUV 580 4MATIC (2025) recall — Electrical System that is covered by recall 24V372000 from Mercedes-Benz USA, LLC. The official recall notice states: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
