Mazda recalls 2024-2025 CX-90 vehicles with faulty electrical system that may cause defroster, seat belt warnings, and battery cooling to malfunction during startup, increasing crash risk.
An ESU that does not function properly, increases the risk of a crash.
Mazda is recalling certain 2024-2025 CX-90 vehicles due to an electrical system issue that could cause defroster, seat belt warnings, and battery cooling to malfunction during startup. This may increase the risk of a crash.
The Dash Electrical Supply Unit (ESU) may not function properly during vehicle startup, causing defroster, seat belt warnings, 360-degree view monitor, and PHEV battery cooling systems to fail. This could lead to a crash if critical systems don't operate as intended.
Owners of 2024-2025 Mazda CX-90 vehicles with the Dash Electrical Supply Unit (ESU) are affected. Drivers and passengers are most at risk if the vehicle starts with electrical functions malfunctioning.
Check if your 2024-2025 Mazda CX-90 has a Dash Electrical Supply Unit (ESU). The recall covers vehicles that may experience defroster, seat belt warning, or 360-degree view monitor issues during startup.
Call 1-800-222-5500 Option 6 to get the reprogramming service for the Dash ESU.
Dealers will reprogram the Dash ESU with improved software at no cost to fix the electrical system issue.
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
The Dash Electrical Supply Unit (ESU) may not function properly during vehicle startup, causing defroster, seat belt warnings, 360-degree view monitor, and PHEV battery cooling systems to fail, increasing crash risk.
Your 2024-2025 Mazda CX-90 with a Dash Electrical Supply Unit (ESU) is affected. The recall covers vehicles that may experience defroster, seat belt warning, or 360-degree view monitor issues during startup.
The recall was notified to owners on December 18, 2024, but dealers will reprogram the ESU at no cost without a specific deadline.
We’ve drafted a message you can send Mazda to request your refund or repair — edit it as you like.
Subject: Recall 24V814000 — Mazda Mazda Hello, I own a Mazda that is covered by recall 24V814000 from Mazda. The official recall notice states: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
