A sudden loss of steering control increases the risk of a crash.
A sudden loss of steering control increases the risk of a crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.
We’ve drafted a message you can send Mack Trucks, Inc. to request your refund or repair — edit it as you like.
Subject: Recall 24V398000 — Mack Trucks, Inc. MACK GRANITE (GR) (2025) recall — Steering Hello, I own a MACK GRANITE (GR) (2025) recall — Steering that is covered by recall 24V398000 from Mack Trucks, Inc.. The official recall notice states: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
