Chevrolet is recalling 2025 Equinox EVs with potentially broken door strikers that could open unexpectedly, risking injury. Owners should contact dealers for free replacement.
A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Chevrolet is recalling 2: 2025 Equinox EVs due to door strikers that may break, causing doors to open unexpectedly and increasing injury risk. Affected vehicles are currently in dealerships and no owner notifications have been sent.
The door strikers weren't properly heat-treated, so they can break during normal use. If a door opens unexpectedly while driving, it could cause injury to the driver or passenger.
Owners of 2025 Chevrolet Equinox EVs are affected. Drivers and passengers are at risk if the door opens unexpectedly while driving.
Check for 2025 Chevrolet Equinox EV models. Affected vehicles are currently in dealerships and no owner notifications have been sent.
Call Chevrolet customer service at 1-800-222-1020 to schedule a free door striker replacement.
Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
The door strikers weren't properly heat-treated, which can cause them to break and open the door unexpectedly.
No, the recall does not require immediate stop use. Affected vehicles are in dealerships and no owner notifications have been sent.
Dealers will replace all four side door strikers and attachment bolts free of charge. Contact Chevrolet customer service at 1-800-222-1020 to schedule the replacement.
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 24V737000 — Chevrolet Chevrolet Hello, I own a Chevrolet that is covered by recall 24V737000 from Chevrolet. The official recall notice states: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.