Daimler Vans USA recalls 2024 Mercedes-Benz eSprinters with a software error causing longer stopping distances. Owners must update ESP software for safety.
Extended stopping distance can increase the risk of a crash.
Daimler Vans USA is recalling certain 2024 Mercedes-Benz eSprinters due to a software error that may cause longer stopping distances. This could increase crash risk during sudden stops.
A software error in the electronic stability program (ESP) causes the vehicle to require more force to stop. This may lead to longer stopping distances, increasing crash risk when the driver needs to stop quickly.
Owners of 2024 Mercedes-Benz eSprinters are affected. Drivers using these vehicles with the software error are most at risk during sudden stops.
Check for 2024 Mercedes-Benz eSprinters. The recall was announced in June 2024 with owner notifications mailed to affected vehicles.
Dealers will update the electronic stability control software for free. This fix addresses the software error causing longer stopping distances.
Owners can contact DVUSA customer service at 1-877-762-8267 for assistance with the recall.
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
A software error in the electronic stability program (ESP) may cause the vehicle to require more force to stop, leading to longer stopping distances.
Check if you own a 2024 Mercedes-Benz eSprinter. The recall was announced in June 2024 with owner notifications mailed to affected vehicles.
Dealers will update the ESP control unit software for free. Owners can also contact DVUSA customer service at 1-877-762-8267.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 24V316000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 24V316000 from Mercedes-Benz. The official recall notice states: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
